Days Inn by Wyndham Victoria Uptown Reviews

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Reviews of Days Inn by Wyndham Victoria Uptown

Days Inn by Wyndham Victoria Uptown229 Gorge Rd E, Victoria, BC

3.8

Good

5 - Excellent

219

4 - Good

472

3 - Okay

217

2 - Poor

1 - Terrible

4.0/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

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5/5 Excellent

Verified traveler

Traveled with partner

31 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities

The room was fine but walls are thin. We had some parties wake us up for about an hour.

Stayed 1 night in Jan 2021

Response from Raymond on Mar 19, 2021

Thank you for staying at Days Inn Victoria Uptown and for taking a moment to let us know about your stay experience. We are happy you had a great stay despite having noisy neighbours and we look forward to welcoming you back again soon.

4/5 Good

Verified traveler

8 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

good room at a good price

Stayed 1 night in Jan 2021

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

4/5 Good

Hannah

7 Jan 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

4/5 Good

Verified traveler

Traveled with group

6 Jan 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I live in Victoria but stay at the Days Inn for my staycations the staff is very friendly and helpful and overall I have always had a pleasant time there. I took a suite with an ocean view and was very nice lots of room

Stayed 2 nights in Dec 2020

Response from Days Inn Guest Services on Jan 6, 2021

Thanks for making us part of your staycation. We are delighted that you are able to some well deserved relaxation in our comfortable guest rooms with ocean views. We look forward to your next visit!

5/5 Excellent

Nicole, Victoria

Business traveler

14 Dec 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, clean and the staff was absolutely friendly. The location is quiet located but still central of Victoria.

Stayed 3 nights in Dec 2020

Response from Days Inn Guest Services on Jan 6, 2021

Thanks for staying with us! We're glad that you were able to enjoy our quiet, central location which is accessible to everything in Victoria. We hope to see you again in the future!

4/5 Good

neil

7 Nov 2020

Liked: Cleanliness, staff & service, room comfort

Atmosphere and location

Not the top in luxury but the location to downtown and ambience with neighborhood pub on location, makes it for us.

Stayed 1 night in Nov 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

3/5 Okay

IVAN

Business traveler

2 Nov 2020

Liked: Cleanliness, room comfort

Stayed 1 night in Oct 2020

3/5 Okay

Lisa

28 Oct 2020

Stayed 1 night in Oct 2020

4/5 Good

Verified traveler

Traveled with family

26 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

2/5 Poor

Nichole

Traveled with family

18 Oct 2020

Disliked: Property conditions & facilities, room comfort

Stayed 2 nights in Oct 2020

4/5 Good

Peggy

Traveled with family

3 Oct 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay .

Stayed 1 night in Oct 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

3/5 Okay

Verified traveler

20 Sep 2020

Stayed 2 nights in Sep 2020

3/5 Okay

Danny

Business traveler

19 Sep 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victoria Road Trip

Amazing hotel, great staff. The only issue was all amenities closed due to Covid. We found out after checkin.

Stayed 1 night in Sep 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

5/5 Excellent

Morva, Vancouver

Traveled with family

17 Sep 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place with friendly staff, close to downtown area

Stayed 1 night in Sep 2020

Response from Oreo the cat on Sep 17, 2020

Thank you for your review. Hope to see you again real soon

4/5 Good

Mike, Nanaimo, BC

Traveled with partner

15 Sep 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Totally unprompted, they upgraded us to a really nice suite during our stay on a long weekend. It was a full apartment and had a nice view of the water. Apartment was well furnished and spotless. Since it's an older building it doesn't have an elevator that I know of, but I suppose it's good for my health to climb the stairs. Would be a concern for those with accessibility needs.

Stayed 2 nights in Sep 2020

Response from Oreo the cat on Sep 19, 2020

Thank you for staying with us and we look forward to welcoming you back to Victoria real soon

4/5 Good

Verified traveler

11 Sep 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet neighborhood. Easy to get downtown. Friendly hotel to greet you. Clean room.

Stayed 2 nights in Sep 2020

Response from Oreo the cat on Sep 17, 2020

Thank you for staying with us I hope to see you again soon

4/5 Good

Marie Nicole

Traveled with family

11 Sep 2020

Liked: Cleanliness, property conditions & facilities, room comfort

ice hotel

Nice, clean and comfortable. Front desk staff was friendly and accommodating.

Stayed 1 night in Sep 2020

Response from Oreo the cat on Sep 17, 2020

Thank you for staying with us. Hope to see you again soon

4/5 Good

Verified traveler

Business traveler

10 Sep 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower head is too low might be difficult for tall person to use, water pressure is kinda low too. Shower curtain is super long, I don’t wanna step on it.

Stayed 2 nights in Sep 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

4/5 Good

Verified traveler

9 Sep 2020

Stayed 1 night in Sep 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

5/5 Excellent

Verified traveler

Traveled with family

7 Sep 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and knowledgeable staff. Good room, clean and well catered.

Stayed 1 night in Sep 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

1/5 Terrible

Kj, Vancouver

Traveled with family

6 Sep 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Honestly had one of the worst experiences here. The room had many issues, I took images and videos of all of it. There were big crowds that were loud having a gathering in The parking lot till 3 in the morning. No one was following covid protocol. They told us breakfast was not available a day before. Just terrible!

Stayed 1 night in Sep 2020

4/5 Good

jackie

6 Sep 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ood place to stay

This hotel is older but clean and comfortable. front desk staff could be a bit more attentive, all it takes is “i’ll be with you in a moment” not ignore until you’re done what you’re doing. centrally located, 5 minutes from downtown and the harbour

Stayed 7 nights in Aug 2020

2/5 Poor

Nathalie

5 Sep 2020

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Room for TLC

Front desk staff were super nice. Room was as you expected - no frills- we are ok with this but the shower/ water temperature so hot-fluctuating and made it hard to shower. Wide Gaps between room door and frame and rather thin walls.

Stayed 2 nights in Sep 2020

3/5 Okay

Verified traveler

3 Sep 2020

Stayed 1 night in Aug 2020

3/5 Okay

Verified traveler

Traveled with family

31 Aug 2020

Liked: Staff & service

It was ok but for the same price you can get a hotel that has been renovated

Stayed 1 night in Aug 2020

4/5 Good

Verified traveler

29 Aug 2020

Stayed 1 night in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

2/5 Poor

Verified traveler

28 Aug 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Thank You Night Staff

The night clerk did a fantastic job my credit card did not work and he allowed me to leave 500.00 deposit the next morning the morning was not as friendly and i think my have complained about the night shift. I have been to your motel several times and I appreciate the night staff who was super busy and was very professional. All they have to do is look at my history there was never a problem. I understand the policy is no cash deposits but for a regular client you would think that exceptions can be made and they were. I totally appreciate what the night staff did I am under a lot of pressure lately and it is my staycation. I truly hope the night staff did not get into trouble he should get praise not a scolding.

Stayed 1 night in Aug 2020

2/5 Poor

Verified traveler

Traveled with partner

27 Aug 2020

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The hotel has a good location, and the room was clean, that's it. They have a pub, yes A PUB in the hotel that works from 11am to 11pm. If you're looking for a place to rest without drums playing in the background, that's not the place for you.

Stayed 1 night in Aug 2020

3/5 Okay

Verified traveler

Traveled with family

25 Aug 2020

Liked: Cleanliness, staff & service

Disliked: Amenities

We were disappointed that this hotel did not give breakfast, the pool was closed and the room wasn't cleaned until after we left. While I understand certain restrictions occur due to COVID, other hotels from the same chain do offer all of this, as well as other chains in the same city.

Stayed 3 nights in Aug 2020

4/5 Good

Mona, Vancouver

Traveled with family and small children, Traveled with family

25 Aug 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s clean and i like the fact that i booked the one with small kitchen. Its closed to everything we need

Stayed 3 nights in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

4/5 Good

Mish

Business traveler

23 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2020

4/5 Good

Verified traveler

23 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable bed, friendly and efficient check in

Stayed 1 night in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

5/5 Excellent

Mark

Traveled with family

19 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2020

4/5 Good

Verified traveler

19 Aug 2020

The hotel room was clean, I have not stayed here before. Had some problem with the entry card but ended to be a problem with the lock mechanism. Staff at reception was helpful. Recommend stay if only neede to sleep

Stayed 1 night in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

5/5 Excellent

Jax

Traveled with group

17 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

3/5 Okay

Verified traveler

16 Aug 2020

Stayed 1 night in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

4/5 Good

Mary-Ann, Comox, B.C.

Traveled with partner

14 Aug 2020

Liked: Staff & service, amenities, property conditions & facilities

Enjoyed stay, music in the Loft was excellent. Service was excellent will be a place to stay when we next come back to Victoria

Stayed 2 nights in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

5/5 Excellent

Verified traveler

Traveled with partner

11 Aug 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was clean and tidy for an older unit. No elevator though so 2nd and 3rd floors will be harder to access for some people.

Stayed 2 nights in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

2/5 Poor

Carole, Calgary, AB

Traveled with family and small children

7 Aug 2020

Liked: Staff & service

We found the property to be a bit rowdy with various suites being loud and partying. So much that in one of the suites a few rooms down from us the people staying in the room passed out with an alarm going off in the middle of the night. Complained to the front desk and there was nothing they could do. The hotel did reimburse us that night in the end. With the exception of that our overall stay was just ok.

Stayed 2 nights in Aug 2020

4/5 Good

Rhi, Alberta

Traveled with family and small children, Traveled with family

6 Aug 2020

Liked: Cleanliness, staff & service

Nice room, good parking. Nothing really walkable for food.

Stayed 1 night in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

2/5 Poor

Jackie, Saskatchewan

Traveled with family

6 Aug 2020

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The room was clean but the hall way to get to it was old - unkept and dirty

Stayed 1 night in Aug 2020

4/5 Good

Marissa, Sunshine coast

Traveled with family

6 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities

There was a few issues, which where rectified at check out.

Stayed 2 nights in Aug 2020

Response from Oreo the cat on Jan 22, 2021

Glad you enjoyed your stay we look forward to seeing you again soon.

5/5 Excellent

Angela

Traveled with family

6 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020

4/5 Good

Verified traveler

Traveled with partner

5 Aug 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

There was a few issues, but they where resolved at check out. Updating my review, from negative to positive, since the issues where resolved.

Stayed 2 nights in Aug 2020

5/5 Excellent

Verified traveler

5 Aug 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jul 2020

3/5 Okay

Sandc, Kelowna

Traveled with partner

4 Aug 2020

Liked: Cleanliness, staff & service

This location isn’t the best. It’s a bit out of the downtown area, and the area itself is a bit run down. The room was decent, had good air conditioning and was quite large. It could use some updating/fixes (the bathroom door would get stuck). Overall, I think if you are visiting Victoria for a fun trip, stay somewhere closer to the downtown area (On the Harbor location looked great)

Stayed 2 nights in Aug 2020

2/5 Poor

Verified traveler

Traveled with family and small children

3 Aug 2020

Disliked: Cleanliness, property conditions & facilities

Location was okay, close to bike trails to downtown but not the best neighbourhood. Room was very small with two double beds, bathroom in need of major updating and was extremely small; drainage was slow and pipes were noisy to compete with the live bands playing in pub and loud audience. Rooms did not get cleaned or refreshed during our stay. Internet was fine, though. Would not stay there again and would not recommend for a very comfortable experience.

Stayed 1 night in Aug 2020

4/5 Good

Jithin, Vancouver

Traveled with family

1 Aug 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front office staff was very friendly and helpful and room was neat and tidy

Stayed 1 night in Jul 2020

5/5 Excellent

April

Traveled with family

31 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2020

Response from Oreo the cat on Jul 31, 2020

Thank you for your great review. I hope to see you again real soon

3/5 Okay

Verified traveler

Traveled with partner

29 Jul 2020

Liked: Cleanliness, property conditions & facilities

Hotel itself was decent for a nights stay and we couldn’t complain for the price. The desk attendant was somewhat unprofessional - nice enough but sloppily dressed. Area was kind of sketchy when we went out for a walk to find late night food, and everything was pretty far.

Stayed 1 night in Jul 2020

Response from Dave on Jul 30, 2020

So very sorry to hear about your experience. I will pass this on to my gm and if you would like to speak to my manager please give the hotel a call thanks