Ratings based on 92 Verified Reviews

3.8 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Angie from Dallas Texas

Great hotel.

Posted May 29, 2015 on Hotels
Absolutely wonderful hotel. Great location. Friendly staff.
3 out of 5
by Andy from Bavaria

Nice location, nice hotel, slightly disappointing.

Posted May 28, 2015 on Hotels
Very convenient location, and very modern appearance at the lobby/bar/dining area. The room on the other hand was not as up-to-date. It was obviously worn, and in need of some renovation. The plaster/dry wall tape in the bathroom was separating, and the shower curtain was molded along the bottom. Something easily fixed if identified during daily cleaning/upkeep. Sharp night stand corners next to the bed are a rude and painful surprise should you roll over in your sleep. Probably would not stay here again.
4 out of 5
by A verified traveler

overall, good hotel

Posted May 10, 2015 on Hotels
very good, close to town
4 out of 5
by Glenn from vancouver wa

village stay excellent

Posted May 1, 2015 on Hotels
great location excellent service
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2015 on Hotels
4 out of 5
by A verified traveler

Posted Sep 3, 2014 on Hotels
Great location, very friendly staff.Only negative point no A/C in the bedrooms.
5 out of 5
by A verified traveler from Canada

Terrific surprise.

Posted Jul 10, 2014 on Hotels
We needed to book a hotel that would give us a rest break between our drive from Southern Germany to Amsterdam. We picked Mercure based purely on it's little blip on the map and we were pleasantly surprised. It was a bit of a pain to park ten minutes away and lug our luggage in, but the hotel itself was clean, the staff were friendly, our suite was lovely and a good size, the breakfast was excellent, and the location was excellent right in the little village. We decided to spent the day shopping and exploring around the hotel instead of just driving away in the morning. Great surprise.
2 out of 5
by Stephen from Dubai

Poor Hotel, Bad amenities & service

Posted Jan 5, 2014 on Hotels
This is one of the worst hotels I've ever stayed in. There isn't any parking nearby (unless you want to pay the hotel an additional 14 Euro a night to park under the hotel and even that is limited and can't accommodate all guests. Nearest parking is far away and you have to walk. Room only had mini-bar and chargeable items, no coffee pot or hot water kettle. I had to buy a kettle at a nearby store and then leave it in the room when we left because we didn't have the capacity to pack it up. Also, the beds were beds "pushed together" and if you get near the middle they slide apart and you fall to the floor making for a rude awakening. Room service menu is very poor and then we were told that we could only get 1 or 2 items on the list because it was the holidays, so if you travel on a holiday to visit your family, you're going to be out of luck on the room service menu. Bottom line is, this is a "4 star" hotel that should really only be a 3 star, max. You should only book here if you are desperate, and even then only expect 2 or 3 star service and amenities along with a 4 star price.
4 out of 5
by Business Traveller

This traveler left a rating score only Posted Oct 11, 2013 on Hotels
4 out of 5
for Everyone
by Niaz from London, UK

Nice hotel, located in the heart of Villingen-Schw

Posted Sep 3, 2013
Throughly enjoyed our stay there. Hotel staff are friendly and the area is beautiful. Highly recommended.