Ratings based on 27 Verified Reviews

3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Oregon

Jordan Stay / Petra

Posted Dec 29, 2017
Pros: Good food, Very Friendly Staff, Large Hotel, Nice Spa area, Nice Sauna Room, Beautiful views of the town, hill sides. Quite too!
Cons: Repairs done in rooms before guests check in and make sure the hot water is turned on for the unit being rented to guests before arrival.
Location: We rented a care from Aqaba and drove to Petra, so the hotel is right on the main road making it easy to find. But, there is nothing else around.
The Hotel staff was extremely friendly, helpful and very polite. One one occasion my son got sick with strip-throat and as the hotel staff (Mgr.) on our return from Petra, on the free hotel shuttle service he took us to a pharmacy where we could get some over the counter antibiotics. Organically we was only asking him for directions beings we had a rental car. We notice the people in the Petra area are very kind, but they lack time awareness. They are quick to respond to each other, but us as the client if they do not mind having you wait for them. Our paid guide to Petra, stopped to greet everyone he knew on our dime, the hotel staff made us wait for him in the shuttle, as he requested if it was ok that he made a quick personal stop, we said yes of course. This took quite sometime, no regard to us waiting in the van for him. So.... don't be in a hurry over there! Our hotel was clean, but the phone did not work, and upon our arrival to our hotel late that evening from Eliot we were all very tired, unload and proceeded to take a shower before bed, and NO-Hot water. Tried to call the front desk and the phone did not work. All 4 of us took a quick cold shower that evening. Thought pre-hasps an oddity. The next day off very early to Petra and forgot to tell the staff about the water, but did mention that the toilet seat was broken and would not say on. Upon return at 11pm, still broken, still no hot water. 7AM the hot water was working, but we are evening showers.
3 out of 5
by A verified traveler from canada

Al Anbat 3 - the nicest Anbat hotel apparently

Posted May 14, 2017
Seemed like a good hotel but the washroom smelled terribly, and there was not way to get rid of the smell. It was as if the toilet was backed up and wafting feces smells. The hotel seemed designed to host a lot of people, and it was big with an awesome view, but the place seemed empty. Perhaps a reflection of the state of tourism in Jordan and Petra at present. Fairly inexpensive, but significantly more than other places that offered the basics in Petra. This was a fancy place, offering the basics.
3 out of 5
by Rachael

Past its best

Posted Apr 16, 2017 on Hotels
While there's quite a lot going for this hotel - the large bedrooms, big comfy beds and a great view - a lot of the details of our stay made for an overall poor experience. The biggest issue is the promised free shuttle to Petra. This is shambolic with no regular collection or pick up meaning we were often having to ask local shopkeepers to call the hotel and them sending a driver and us having to wait 30 or 40 mins. Rooms are large and clean but tired and only had one temperamental socket. Despite it being near to Easter weekend the pool wasn't open. Wifi is patchy at beat. Also doesn't really cater very well for non meat eaters.
5 out of 5
by Brian


Posted Mar 30, 2017 on Hotels
Great room and very friendly staff.
5 out of 5
for Everyone
by A verified traveler

Wonderful friendly staff

Posted Jan 6, 2017
Rooms were outdated but comfortable. Excellent staff, good breakfast.
3 out of 5
by Catherine

This traveler left a rating score only Posted May 16, 2016 on Hotels
2 out of 5
by A verified traveler from Qatar

Useless receptionist, bad bathroom, bad breakfast

Posted Apr 29, 2016
Pros: Nothing.
Cons: Breakfast, bathroom, receptionist.
Location: It is not central. Nothing important nearby.
Bathroom is rusty old tiny. Breakfast is very limited and nothing tasty. Receptionist just promises and keeps you waiting for something for hours. It is an overpriced hotel with nothing to offer but a bed.
2 out of 5
by Jaz from Uae

Over Rated Hotel for value

Posted Feb 14, 2016 on Hotels
Great Location But Price too expensive !!!
4 out of 5
for Everyone
by A verified traveler from Fairfax, VA

Nice hotel with a view

Posted Jan 7, 2016
Pros: Family owned business
Cons: Power outlets and charging options for foreign visitors
Location: Visit Petra
Decent hotel for visiting Petra for budget conscious travelers. While the overall condition of the hotel could be better (likely due to low occupancy at the time of my visit), the hotel staff did an excellent job.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2013 on Hotels