Search the Best Cabins in West Liberty

"It was a lovely hotel with wonderful staff. "

"great staff"

"The breakfast was good with quality food. The bar was ok but did not have flying kite drinks. "

"The room was clean; bed comfortable; however, my room was 318 and maintenance should visit that room. The cabinet where the mini fridge is located need the door needs to be fixed. The door was hanging."

"Room was clean. Breakfast was cold. Lawn not mowed. Definitely not like the pictures online. Everything is outdated."

"We were greeted by a large private security guard who stared us down and blocked our entrance to the front desk to check in! Not the experience we were expecting. It felt very uncomfortable and unsafe. I felt like if I would have said anything the guard would have stopped me and made me leave. Apparently, this is the new protocol for Hilton hotels in Iowa City.. You have to get by a large serious guard just to check in. The front desk clerk didn't make it any better. When I approached the check in desk he questioned what I wanted and put me thru the third degree to make sure I was guest. Evidently, this hotel has trouble with people posing as guests or destroying bathrooms. He proceeded to grill me over my parking ticket and then printed out a ticket he said I could use for validation of parking. This ticket did not work and I paid the city $40 to park in a hotel parking garage. We spent close to $400 which included a $250 dinner of basic hamburgers, french fries, potato chips as an appetizer. Our server told us we could receive a discount for staying at the hotel but of course this was bad information or lack of training because we received no discount. It is really too bad because the location is great and the hotel is decorated in a unique vibe. I talked to 3 hotel customer service reps the next day including Kennedy only to get the company line and why they couldn't and wouldn't be able to offer any discount or credit just an apology and the promise of talking"

"The room was clean and comfortable. The breakfast was fine. The traffic flow and set up could use some adjustments."

"Air conditinor was great. Bed was comfortable. Bathtub had an old liner, shower pressure was nice but would not have taken a bath. Breakfast was mediocre. "

"A very clean beautiful hotel with the best staff and restaurant. We will be back if we’re in the area."