Ratings based on 5 Verified Reviews

2.0 out of 5
2.4 Room cleanliness
2.4 Service & staff
2.8 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by Jack from Conneaut Lake, Pennsylvania 16316, USA

You get what you pay for.

Posted Oct 19, 2012
Pros: Clost to an Outback.
Cons: Communication with the owner.
Location: Just off the expressway - convenient.
The motel was all but empty, and they placed me as far from the office as possible, about 200 yds. My initial room had a very bad odor, and I was told that I had booked a smoking room. I never stay in a smoking room. They relocated me to a nearby room that was much better, but still far from the office.
2 out of 5
by A verified traveler from ny

Bar on property made stay bad experience

Posted Aug 2, 2011
Rooms were old. Bar on property made parking at hotel difficult and many people outside your rooms having too good of a time.
2 out of 5
by A verified traveler from Newburgh, NY

u get what u pay for

Posted Jul 22, 2011
Took a mini vacation for three days as our daughter attended her summer orientation at a college in Springfield. Found this motel online for a fair price.. , As we were on a budget. The website showed a pool n also listed upon request cribs n cots, got there the pool wasn't functioning n when we called the front desk for a crib for our grandchild, there was none. I learned from this experience to call the motel, pictures on a website dont tell the whole story.We will not be staying there again.
2 out of 5
by A verified traveler from Hamilton, ON

Not Impressed...

Posted Jun 12, 2007
If you are going to the Big E in West Springfield, do not stay at the Knights Inn. It was an old crumbling motel with such features as: no heat until we complained; no electrical outlet in the bathroom for shavers; no bath (shower only); and no curtain on bathroom window (my wife loved that one).
2 out of 5
by A verified traveler from Springfield, MA

Needs lots of work

Posted Mar 11, 2007
The people were great, but the rooms need repairs desperately. We needed a place to stay with our 2 dogs for a couple days until we closed on our new house. My daughter and granddaughter became very ill after the first night. Price was high for what we had.