Find hotels near Western Springs Station, Chicago from $65

"Breakfast was good, the pool was dirty "

"Yes"

"Staff was perfect and room was clean. In the middle of the night I heard some strange noises followed by a single very loud alarm that beeped just once. I do not know if it was a smoke alarm or what caused it."

"Everything was explained well, was confused how to work the steam shower though, but they gave me a complimentary upgrade and I’m so appreciative. Thank you "

"Customer service is very important to me, I frequent this hotel often for nearby work and the manager (Leticia) as well as her staff has always been polite and answer all my questions.. PS and Divyang always check me in fast thanks again. "

"Bad smell in the room We booked a room for a high level, it was raining that day and we came back to the room with a leak in the wasgroom ceiling from the rain. They changed the room for us for a lower level. This was very inconvenient with have to move all of our stuff with 3 children. It rains and snows quite a bit in this area, this issue should not happen I can tell from the smell in the room. When I called to complain the immediate descent it's from the rain and they didn't even come and check the leak which tells me they knew about this issue. The breakfast buffet is very limited in comparison to other hotels we stayed in the area previous years. They don't have hand lotion in the rooms. We were very disappointed with the overall quality for the money we paid. I would never book here again. "

"Stay was going great until we went in the bathroom where it was infested with ants, ee walk to the jacuzzi and around it was Allison infested with ants. My husband took video and we went to the front desk, the staff person on that night shift was GREAT, he wanted to discount our room, gave us 4 drink passes and even wanted to change our room but due to an injury, we needed the hot tub and that was the only one available so we opted for any spray and cleaning supplies. The next morning, my husband went to the front desk to discuss room comp (mind you when we woke up the bathroom was infested AGAIN with ants) my husband was told there's no discount or refund because we were given drink passes and breakfast passes but WE PAID FOR THE BREAKFAST so all we got for our inconvenience was 4 drink passes we didmt even use and was told because we booked thru 3rd party there nothing they can do but the night before the man at the front desk said we would new comped he just had to wait for a manager! Over all the stay was great minus the ANT INFESTATION but to be told because "

"Nice place "

"Room needed to be cleann"