When I arrived on the Monday the kitchen was a mess with unwashed plates and bins full. This only got worse through the week with bins overflowing with food by the Friday. I did clean up after I used anything, but clearly nobody else did and there is no cleaner coming in either, which is not great when places like this should be increasing their cleaning. There is no tv, only Netflix and this didn’t work in my room. When I reported this I was told the cleaner would look at the problem the following day, but since the cleaner never showed up all week, the problem was never fixed.
I was booked in the following week but cancelled as there is no way I would stop again.