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Hotel Esencia

Photo gallery for Hotel Esencia

Front of property
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Outdoor spa tub

Overview of Hotel Esencia

Hotel Esencia

5.0 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750

Explore the area

  • Popular LocationCenote Azul7 min walk
  • Popular LocationXpu-ha Beach14 min walk
  • Popular LocationCenote Cristalino3 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)26 min drive

Room options

About this area

Xpu-Ha

Located in Xpu-Ha, Hotel Esencia is in the entertainment district and on the beach. Chikinha Cenote and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Xcaret Eco Theme Park and Akumal Ecological Center. Traveling with kids? Consider Xenses Park and Xplor Theme Park. Looking to get your feet wet? Scuba diving, snorkeling and swimming adventures can be found near the property.
Visit our Xpu-Ha travel guideOpens in a new window
View more Resorts in Xpu-HaOpens in a new window
Map

What's nearby

  • Cenote Azul - 7 min walk
  • Xpu-ha Beach - 14 min walk
  • Ecopark Kantun Chi - 3 min drive
  • Cenote Cristalino - 3 min drive
  • Chikinha Cenote - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 74 min drive

Restaurants

  • Carey Lobby Bar - 5 min drive
  • Agave - 5 min drive
  • Mirador Buffet - 5 min drive
  • Puebla Lobby Bar - 3 min drive
  • Miramar - 5 min drive

About this property

Hotel Esencia

5-star luxury resort by the ocean, rejuvenated in 2021
Consider a stay at Hotel Esencia and take advantage of a roundtrip airport shuttle, a beach bar, and a poolside bar. With a white sand beach, free beach cabanas, and sun loungers, this resort is the perfect place to soak up some sun. Indulge in hydrotherapy, aromatherapy, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature garden views and al fresco dining. Aerobics classes and yoga classes are offered at the 24-hour gym; other things to do include kayaking and beach volleyball. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a terrace and an art gallery on site.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), limo/town car service, and a free beach club on site
  • Express check-out, a gift shop, and outdoor furniture
  • Guest reviews speak well of the helpful staff
Room features
All 48 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished patios and pillow menus.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, childcare services, and coffee/tea makers

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 175 fee, and antigen/rapid COVID-19 testing is available for a USD 100 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: USD 78–120 for adults and USD 39–60 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Beefbar Restaurant
  • Mistura Restaurant
  • Room Service
  • TAIYO

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Beach volleyball
  • Boat
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Kayaking
  • Library
  • Sail boat
  • Sauna
  • Spa tub
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • This property does not have elevators
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products
  • Lifeguards
  • Reception hall
  • Renovated entire property - February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Furnished patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Casa Maya
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 200 per night
Cribs (infant beds) are available for USD 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 15 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 78–120 for adults, and USD 39–60 for children
  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 250 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Esencia Hotel Xpu-Ha
Esencia Xpu-Ha
Esencia Hotel Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
Esencia Hotel
Hotel Esencia Xpu-Ha
Esencia Hotel Solidaridad
Esencia Solidaridad
Hotel Esencia Riviera Maya
Hotel Esencia Resort
Hotel Esencia Xpu-Ha
Hotel Esencia Resort Xpu-Ha

Frequently asked questions

Does Hotel Esencia have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Hotel Esencia?

As of Mar 21, 2023, prices found for a 1-night stay for 2 adults at Hotel Esencia on Apr 17, 2023 start from $1,385.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Esencia pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 200 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Esencia?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Esencia?

Check-in is from 3:00 PM - 12:30 AM.

What time is check-out at Hotel Esencia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Esencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 250 per vehicle applies.

Where is Hotel Esencia located?

Located in Xpu-Ha, this beachfront resort is in the entertainment district, just steps from Cenote Cristalino and Oasis Beach. Xpu-ha Beach and Cenote Azul are also within 15 minutes.

Hotel Esencia Reviews

Hotel Esencia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 43 reviews" "
" "10 - Excellent 84%
Rating 8 - Good. 4 out of 43 reviews" "
" "8 - Good 9%
Rating 6 - Okay. 3 out of 43 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 0 out of 43 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 43 reviews" "
" "2 - Terrible 0%

9.9/10

Cleanliness

9.4/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best. Place. Ever. Everything and everyone was amazing.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Stayed 3 nights in Aug 2019

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Amazing !!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful property, one of the finest in the world, not for corporate people
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful get away
It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Stayed 7 nights in Mar 2019