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Exceptional!
4.7 of 5 guest rating
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Get an overview of this hotel
4.5-star beach resort with a full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Smoke-free property
Babysitting or childcare (surcharge)

Location

This family-friendly Xpu-Ha resort is within 1 mi (2 km) of Bel Air Animal Park and Xpu-ha Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 2 mi (3 km).

Resort Features

Guests of this beach resort will appreciate convenient onsite amenities such as a 24-hour fitness center and a steam room.

Room Amenities

All 39 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as memory foam beds and premium bedding. Free WiFi and 24-hour room service are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

Hotel Amenities

Hotel Esencia features a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This luxury resort also offers multilingual staff, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

Hotel Esencia is a smoke-free property.

  • Bar/lounge 1
  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Full-service spa
  • Free beach cabanas
  • Spa treatment room(s)
  • Porter/bellhop
  • Coffee shop or café 1
  • Free self parking
  • Free WiFi
  • Dry cleaning/laundry service
  • Steam room
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Children's club (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Banquet hall
  • Reception hall
  • Pool umbrellas
  • Beach towels
  • Total number of rooms - 39
  • 24-hour fitness facilities
  • Number of floors - 2
  • Number of buildings/towers - 16
  • Wedding services
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

Hotel Esencia offers 39 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Phone
  • Turndown service
  • Free bottled water
  • Memory foam mattress
  • Towels provided
  • Linens provided
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • Slippers
  • Premium bedding

Where to Eat

Beefbar Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mistura Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room Service - Onsite restaurant. Open 24 hours. Open daily.

Café Esencia - Onsite cafe. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Water sports equipment
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Aroma Spa has 5 treatment rooms. Services include massages.

The spa is open daily.

  • Number of treatment rooms 5
  • Massages

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.

Pets

  • Pets allowed for an extra charge of USD 129 per pet, per day
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Service animals exempt from fees/restrictions

No elevators

No pets or service animals allowed

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 129 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Esencia Hotel Xpu-Ha
  • Esencia Xpu-Ha
  • Esencia Hotel Playa Del Carmen
  • Esencia Hotel Playa Del Carmen
  • Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
  • Esencia Hotel
  • Hotel Esencia Xpu-Ha
  • Esencia Hotel Solidaridad
  • Esencia Solidaridad
  • Hotel Esencia Riviera Maya

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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