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Hotel Esencia

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel Esencia

On the beach, white sand, free beach cabanas, sun loungers
Exterior
View from room
3 restaurants, breakfast served
Suite (Beach) | Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.6

Exceptional

Popular amenities

  • Bar
    BarBar
  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Most relevant reviews

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10/10 Excellent

Adam
May 1, 2024
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About the neighborhood

Map
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750

What's nearby

  • Xpu-ha Beach - 1 min walk
  • Ecopark Kantun Chi - 3 min drive
  • Cenote Azul - 3 min drive
  • Puerto Aventuras Golf Club - 5 min drive
  • Puerto Aventuras Marina - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Mirador Buffet - ‬5 min drive
  • ‪Bar Mojado Beach - ‬4 min drive
  • ‪México Lindo - ‬4 min drive
  • Tequila Lobby Bar

About this property

Hotel Esencia

Luxury family-friendly resort by the ocean
Consider a stay at Hotel Esencia and take advantage of a beach bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a white sand beach, free beach cabanas, and sun loungers. Indulge in aromatherapy, hydrotherapy, and a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Fitness classes and yoga classes are offered at the 24-hour gym; other things to do include kayaking and beach volleyball. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as an art gallery on site and designer stores on site.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, cooked-to-order breakfast (surcharge), and a free beach club on site
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished patios and pillow menus.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, childcare services, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 78 to 120 for adults and USD 39 to 60 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Beefbar Restaurant
  • Mistura Restaurant
  • Room Service
  • TAIYO

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Kayaking
  • Library
  • Playground
  • Sail boat
  • Sauna
  • Spa tub
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 16 buildings
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Furnished patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Casa Maya
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from July 6 2024 to July 14 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 200.0 per night
Cribs (infant beds) are available for USD 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.80 per accommodation, per night
  • Service fee: 15 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children
  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 250 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Esencia Hotel Xpu-Ha
Esencia Xpu-Ha
Esencia Hotel Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya, Mexico - Xpu-Ha
Esencia Hotel
Hotel Esencia Xpu-Ha
Esencia Hotel Solidaridad
Esencia Solidaridad
Hotel Esencia Riviera Maya
Hotel Esencia Resort
Hotel Esencia Xpu-Ha
Hotel Esencia Resort Xpu-Ha

Frequently asked questions

Does Hotel Esencia have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Hotel Esencia?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Esencia on Jul 30, 2024 start from $1,420.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Esencia pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 200 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Esencia?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Esencia?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Hotel Esencia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Esencia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 250 per vehicle applies.

Where is Hotel Esencia located?

Located in Xpu-Ha, this beachfront resort is in the entertainment district, just steps from Xpu-ha Beach and Oasis Beach. Ecopark Kantun Chi and Cenote Cristalino are also within 2 mi (3 km).

Hotel Esencia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 47 reviews" "
Rating 8 - Good. 6 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Mariela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very big and comfortable room, small bathroom though
Stayed 3 nights in Jul 2023

10/10 Excellent

Brian, West New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Amazing
Stayed 5 nights in May 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best. Place. Ever. Everything and everyone was amazing.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Stayed 3 nights in Aug 2019

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Amazing !!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful property, one of the finest in the world, not for corporate people
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful get away
It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Stayed 7 nights in Mar 2019

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Esencia in August.
Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Stayed 4 nights in Aug 2018

10/10 Excellent

Heather, San Diego Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Stayed 3 nights in Jul 2018

10/10 Excellent

corey, Arlington, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost private Italian Villa on beach in Mexico
29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel location. US prices.
Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.

6/10 Okay

Victor, Los Angeles

Liked: Cleanliness
Disliked: Property conditions & facilities
Too expensive for what you get
The property is very pleasant but at $800 per night you would expect a higher quality hotel. Rooms lack some basic amenities like hairdryers and bath caps. There is a lack of detail on the service (no turndown service). I told the staff when I made the reservation that this was my anniversary and that I wanted my room decorated for the occasion, they assured me they would do so. They didn't do anything at all. Not when we got to the hotel nor the following nights. I requested a special dinner in a setting overlooking the ocean (this was suggested by the concierge). They miscommunicated somehow and placed us on a different location. The table was very poorly lit when the sun sat down. We had to use our phones lights to see. I general the experience is not up to the level of the price they charge.

10/10 Excellent

Michelle, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 5th visit and as wonderful as always
This was our 5th visit to Esencia. We got married here 4 years ago and keep coming back. It is the perfect balance of understated beauty with warm, impeccable service (and the MOST delicious food). The new owner is really taking care to maintain the uniqueness of the property, while also making improvements. New furniture, new bath products, updated menus are just a few. The changes are lovely. We cannot say enough how special Esencia is. We recommend it to everyone we know.

10/10 Excellent

Shana, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Hideaway...time & place to decompress
A very short trip for us, but we will be returning. A nice relaxed vibe. A low key, understated and well kept property. If you don't want the large resort and love peace & tranquility, this place is it. Beautiful clean beach. Very hospitable staff. The food was excellent. One must have the juevos mortulenos at breakfast. The room's decor is very simple..all in white. very calm and clean. Great smelling all natural soaps, shampoo & body oil. Nice music selection in the ipods. Excellent massage at the Spa. One must do the morning yoga. I did Anusara yoga with Olga. She was a wonderful teacher. The pools are long enough to do some laps if you want a little exercise. The pain au chocolat in the early morning pastry basket was to die for. Don't step away from the basket or the birds will come and get them. The bungalows are nestled into the natural fauna. I saw several typed of birds, iguanas, squirrels and even a slim, fast garden snake. You get the full experience here....you get to be surrounded by nature and have the comfort of luxury accommodations

10/10 Excellent

Mary, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury boutique bliss
Hotel Esencia is a serene boutique hotel nesseled in the middle of the forrest. The grounds were beautiful and well maintained. The beach had a ton of seaweed but you feel like you are the only one on the beach as the hotel is not flanked by big hotels which made it so enjoyable. The food is truly amazing. Not a detail was missed by the staff. Hotel Escenia is a gem and a first class experience!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO