“I had a deeply disappointing stay that fell far short of basic hospitality standards. Throughout our stay, housekeeping was practically non-existent, and management failed to address repeated issues:
Oct 12: Checked in early to dirty sheets. After reporting it, we returned two hours later to find nothing had been done and the front desk clerk had forgotten our room number. The sheets were not changed until almost 4:00 PM.
Oct 15: Room was completely skipped for housekeeping.
Oct 16: Skipped……
“The hotel is generally quite good. The main advantage is its great location, which is very convenient. The check-in waiting time was a bit long. I had booked a room and breakfast online, and it took a long time for the entrance staff to verify my reservation before guiding me to my seat at breakfast, which was quite embarrassing. The Black security guard at the hotel entrance was very kind and helpful, assisting me in finding an Uber that had gone to the wrong location.”
“The pro’s are that it is centrally located to most of the attractions, and the exterior is nicely kept. The cons, the rooms are clean, but the furniture is a little outdated. The supposed breakfast buffet was scrambled eggs from a box, sausage patties, bread, some fruit, and cereal. Not really a buffet.”