“The staff was great and very helpful but everything else was horrible. Not taken care of at all and nowhere near what it is made to look like in the pictures online. No blankets for the bed, just sheets. Bath not working, and a sewage smell coming from bathroom. I ended up leaving after the first night, renting another room elsewhere, and losing out on the money paid because I could not bring myself to stay another night.”
“There is absolutely nothing to do on the premises. There is nothing but a garden and two eating facilities. The WiFi was good. The breakfast was the same every day.”
“It is difficult to put my seven days at San Rafael Ecolodge into words, because even now reflecting on this experience brings tears to my eyes. In a world that often feels rushed and disconnected, this place truly felt like heaven on earth.
From the moment I arrived, I was welcomed by Giovanni, Luis, and Thor, the sweetest dog imaginable. Their warmth, kindness, and sense of humor immediately made me feel at home. This is not an ordinary hotel stay—it feels more like coming home to family.
As……