“My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests.”
“The room has NO Air Conditioning, making it extremely uncomfortable to stay in. And I even stayed for four nights! Totally regretting this. In addition, the room cleaners constantly forget to refill things like towels and tissue paper, which we always have to call the reception to get it back. However, if you ignore the above negatives, the breakfast was good with sufficient variety of food. In addition, they have gym and meeting rooms which I did not expect a 3 star hotel to have. Hence, if you……
“The staffs are super friendly. I do like their gym, super new and clean. But I have to say the room hygiene was terrible. there was used toilet paper left in the toilet; the towel was moldy. It was so disgusting that I couldn’t use any of them.”