Burnham Castle Hotels

Beautiful views and great staff to accommodate any needs

Great stay!

I stayed here to visit my child that attends the Art Institute and I was completely impressed. I will definitely stay here again.

Great location

It was okay but, I wish they specified the clearance level for the self parking if we would of have know ahead of time we would of brought our smaller car

Loved the bar in the lobby with the DJ on the Saturday night. Pretty trendy.

Great location, clean room and friendly staff!

Wonderful stay in a great location!

No complaints. We stayed on the 18th floor and never had a long wait for the elevator (like I have experienced in some other places). The kitchenette was well stocked, beds soft and comfortable and bathroom is spacious in which I absolutely love.

I enjoyed my stay here. I didn’t get a chance to experience breakfast or the pool, but it's nice that they're avaliable. I loved the area, very easy to walk for food and entertainment. The bed does need replacing as it makes a squeaking noise when you sit on it and the mattress wasn't that comfortable. Even with that, I would stay here again.

Excellent location for shopping and dining

Arlo Chicago is in the perfect location for walkable access to so many Chicago sights, excellent food (please try the Broken English Taco Pub around the corner!), bars, shopping, etc. It was also very conveniently located to access the L when we needed to get to other parts of the city! The staff was BEYOND accommodating, friendly, and helpful. The room was clean and exceeded all comfort expectations! I also highly recommend the lobby bar for a great happy hour spot!!! Everyone at this hotel...

The access to amenities and the property itself was very nice and exclusive.

This lovely hotel is nestled in a neighborhood that is quiet and very upscale. There are several restaurants in the area as well as a bar and restaurant (serving limited light fare) in the hotel lobby. For our purposes, it was located and very walkable. Our room was spacious and very well appointed. We stayed in a deluxe king room that offered a sitting area as well as a sleeping area. The decor was understated but elegant and comfortable. the bathroom featured a walk in shower which we prefer...

Great location by the Christmas Market in Daily Center. 24 hour coffee and cocoa in lobby was nice.

Three day trip to Chicago. The hotel was a great central location in downtown and a 10 to 15 minute walk to most sites, Navy Pier, River walk, Michigan Avenue, all the great pizza places. The hotel was smaller compared to most which we loved. Room was updated, bathroom very nice and king sized bed very comfortable. We used the blue line to get to and from O’Hare via Clark station (a 12 minute walk from hotel.). We used the red line via Chicago station (10 min walk from hotel) to go see a Cubs...

Excellent Customer Service

Clean room, quiet, friendly staff

The hotel was great. I was placed in a room. Where constructoon was going on outside. I had planned to sleep in, but at 715 the sound of a jack hanmer woke me up.

Great location!! Walking distance to museums, Navy Pier, Willis Tower, and everything.