“Be very careful staying at this hotel.
Booked to stay in this hotel in June. About 20 minutes before check in we got an email to say suite we booked was unavailable due to “construction issues” and were being moved to a different hotel with no options given. Upon complaining, we asked if we could stay in a smaller room at the Foxberry until our room was ready, which they agreed to. Upon entering the new room, this room was a mess and hadn’t been cleaned since the last guest left. Manager then……
“Be very careful staying at this hotel.
Booked to stay in this hotel in June. About 20 minutes before check in we got an email to say suite we booked was unavailable due to “construction issues” and were being moved to a different hotel with no options given. Upon complaining, we asked if we could stay in a smaller room at the Foxberry until our room was ready, which they agreed to. Upon entering the new room, this room was a mess and hadn’t been cleaned since the last guest left. Manager then……
Sam