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"I have gone by this hotel for over thirty years and always wanted to stay here. Our room had a magnificent view of the lake and everything from the Ferris wheel at Navy Pier to the Field Museum. The room did not have good climate control. We did have to have the windows open. Thankfully, the weather was mild outside, which made things ultimately very comfortable."

"The room cleanliness was excellent"

"Great staff and great service. Amenities need update and bathroom as well."

"We stay for one night . Service was very good staff was very friendly helpful. especially the valid parking staff was very nice and helpful."

"Good location friendly staff "

"Kind staff and helpful, nice rooms, wish there was a fridge in the room."

"We were initially booked at the main location on the River Walk, but we were then instructed that we would need to move to another nearby location upon arrival. The receptionist told us that the company intentionally overbooks its main location and reserves some capacity at other locations to entice customers. BE VERY WARY OF THE BAIT AND SWITCH. If you stay at this hotel (I highly advise against it), I recommend calling ahead to verify that you are actually booked at the correct location."

"Fabulous!"

"It says that it has indoor pool well it doesn't. It only has seasonal outdoor pool"