Coalfield Chalets

"We had a wonderful stay at the Drury Inn in Knoxville. The staff were incredibly polite and accommodating from the moment we arrived. After a long 12-hour drive from Ontario, we got there about 10 minutes before their evening “happy hour.” The front desk kindly paused our check-in so our kids could grab some food and we could relax with a couple of drinks before heading to the room — such a thoughtful touch after a long day of travel. The hotel itself was very clean, and the rooms were spacious with comfortable beds and pillows. Breakfast the next morning was excellent for a hotel breakfast, with lots of options so everyone in the family could find something they liked. Overall, it was a great stay and we would absolutely stay here again!"

"there was an infestation of ladybugs in the room along with stains on bed sheets"

"Staff was very nice. Great clean place to stay! Breakfast was good as well."

"The guy at the front desk was very nice. The parking was easy. That concludes the good. The bathroom was a hygiene catastrophe. The smell (like dried urine) was so bad I just don’t know how a cleaner could walk out and feel ok about someone using it. To top it off there was no shower curtain. I had to walk down to the front desk to ask for one like it was some kind of luxury upgrade. They handed it over to have me install myself. Please charge a few more dollars and pay your staff. Have some pride in what you do over there. "

"staff were amazing. very clean"

"Easy parking…."

"Parking was tight"

"The associates working at desk and the food area were excellent, especially the waitress we had to order a pizza and meal.. she was very kind and helpful… great visit and we wil stay again"

"Best Quality Inn we have ever stayed in! Super clean, easy check in, room was exactly as pictured, and very friendly staff."