East Side Vacation Rentals

Outstanding location and service

The room was large and clean and quiet. we slept so well.

I would recommend this place to anyone visiting New York! Staff were wonderful, rooms were great (ac worked great and was cold, they were SUPER clean and all the things we needed, beds were actually SUPER comfy), area is relatively quiet but very close and central to all the great places. 10/10

Staying in NYC because of wife's illness and need to develop a treatment plan...several weekly visits. Stayed at the Plaza Athenae, The Surrey, and The Lowell. The Lowell was the best mostly because of their customer first attitude and competence...many good, small hotels in the city but the one that delivers the best experience wins every time!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

For the price point & location, this property is great despite small rooms & showers.

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Miki Santiago and the whole team were terrific- thank you.

Very spacious room, fantastic Keihl samples (replaced everyday), great linens and lots of towels, mints by bed, the works. Elevator operator a nice touch of class in this day and age. Only downside was lack of convenient local places to get bottle of soda morning or night (the hotel charges $8.00 in room bar…are they really maximizing profits at that ridiculous price?). Otherwise, great experience from an experienced luxury customer.

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

The Four Seasons NYC was absolutely amazing! The room was huge and fabulous, and the service was over the top! The location was within walking distance to Central Park, Times Square, and the Macy’s Thanksgiving Day parade. My family of 4 had a wonderful time!

Water filling station in hallway was a first.

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

This hotel was incredibly convenient for coming into the city via Grand Central (google maps says 7min walk but it really is less than 5). It is easily walkable to anything in the Times Square/Bryant Park area and there are tons of places to eat/drink there. We extra appreciated the complimentary bottle of VOS water and how friendly and helpful the staff was. The room was small, but this is expected in NYC. The only downfall is it seems they do not allow for any early check-in's and so there...