"It was very nicely located and we were able to get parking near the hotel. The hotel staff were very nice and helpful. We even had a large community bath. Sadly we were unable to try out the foot bath since it rained almost the whole time there. I think if I am back in Fuji City, I will book again."
"It was very nicely located and we were able to get parking near the hotel. The hotel staff were very nice and helpful. We even had a large community bath. Sadly we were unable to try out the foot bath since it rained almost the whole time there. I think if I am back in Fuji City, I will book again."
"Older style ryokan definitely kept the old style, a great experience that I think the newer hotels wouldn’t give you. Great views of the lake, only a 5 minute walk around the corner to see Mt Fuji!"
"Older style ryokan definitely kept the old style, a great experience that I think the newer hotels wouldn’t give you. Great views of the lake, only a 5 minute walk around the corner to see Mt Fuji!"
"The highlight of our two week trip through Japan! The staff were so friendly and helpful. Many amenities were provided. The view of Fuji from our room was exceptional. The dinner was one of the best meals I’ve ever had in my life! 1000/10 would recommend this very special place to anyone looking for a unique stay in Fujikawaguchiko!"
"The highlight of our two week trip through Japan! The staff were so friendly and helpful. Many amenities were provided. The view of Fuji from our room was exceptional. The dinner was one of the best meals I’ve ever had in my life! 1000/10 would recommend this very special place to anyone looking for a unique stay in Fujikawaguchiko!"
"Such a lovely and relaxing stay. The staff were so so kind and helpful and the baths were very relaxing. It was fun to check out the private baths and try out each one. The buffets were aaaamaaaazing. I will definitely have to find my way back here again one day."
"Such a lovely and relaxing stay. The staff were so so kind and helpful and the baths were very relaxing. It was fun to check out the private baths and try out each one. The buffets were aaaamaaaazing. I will definitely have to find my way back here again one day."
"This is our second stay at hotel hagoromo and our family truly enjoys staying here. The staff is warm and welcoming and very helpful. It is very peaceful and serene , truly a hidden treasure. We look forward to staying again on our next visit!"
"This is our second stay at hotel hagoromo and our family truly enjoys staying here. The staff is warm and welcoming and very helpful. It is very peaceful and serene , truly a hidden treasure. We look forward to staying again on our next visit!"
"What a memorable experience! Was there for 2 nights to cap off a Japan trip; the staff were all very attentive, food was delicious, the grounds were gorgeous, and the in-room amenities went above and beyond."
"What a memorable experience! Was there for 2 nights to cap off a Japan trip; the staff were all very attentive, food was delicious, the grounds were gorgeous, and the in-room amenities went above and beyond."
"This family owned hotel is in an amazing location in Shusenji, its breakfast is with high quality and the onsen is so easy to access. One of the best options of our Japan trip"
"This family owned hotel is in an amazing location in Shusenji, its breakfast is with high quality and the onsen is so easy to access. One of the best options of our Japan trip"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Climb to the Fujisan Hongu Sengen Taisha shrine for spiritual connection before exploring the serene Shiraito Falls with its impressive cascades. Tea plantations offer guided tours where you'll learn cultivation techniques and sample fresh brews from local farmers.
We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks...
We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks...
gabrielle
Reviewed November 17, 2023Reviewed November 17, 2023
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Sungho
Reviewed November 28, 2023Reviewed November 28, 2023
As soon as we got off the bus, the very nice and attentive staff met up with us at the stop and began checking us in and welcoming us with some delicious tea. We were promptly led to choose a traditional robe robe/yakata and led to our rooms after the tea. The rooms are very well kept and was spacious. The ocean view we had was beautiful. We were fortunate to get a room with a private onsen outdoor bath. It was very refreshing and relaxing. Definitely would recommend anyone or group visiting...
As soon as we got off the bus, the very nice and attentive staff met up with us at the stop and began checking us in and welcoming us with some delicious tea. We were promptly led to choose a traditional robe robe/yakata and led to our rooms after the tea. The rooms are very well kept and was spacious. The ocean view we had was beautiful. We were fortunate to get a room with a private onsen outdoor bath. It was very refreshing and relaxing. Definitely would recommend anyone or group visiting...
This is our second stay at hotel hagoromo and our family truly enjoys staying here. The staff is warm and welcoming and very helpful. It is very peaceful and serene , truly a hidden treasure. We look forward to staying again on our next visit!
This is our second stay at hotel hagoromo and our family truly enjoys staying here. The staff is warm and welcoming and very helpful. It is very peaceful and serene , truly a hidden treasure. We look forward to staying again on our next visit!
Very clean room and attentive staff. We enjoyed a half board each day and were met with an exquisite multitude of Japanese traditional foods and delicacies. The surrounding town is quiet, and uber/taxi is available for travel. This is an amazing experience to immerse yourself in Japanese culture, reset, and unwind. Our favorite part would have to be the onsen.
Very clean room and attentive staff. We enjoyed a half board each day and were met with an exquisite multitude of Japanese traditional foods and delicacies. The surrounding town is quiet, and uber/taxi is available for travel. This is an amazing experience to immerse yourself in Japanese culture, reset, and unwind. Our favorite part would have to be the onsen.
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
A unique experience! Comfortable, very clean, and the staff were very hospitable. The onsen were very relaxing. Most notable was the food—absolutely stunning presentation and very interesting (we are new to Japanese food). The ryokan is on the quieter side of town but it’s still possible to walk to the attractions, especially on the path beside the lake.
A unique experience! Comfortable, very clean, and the staff were very hospitable. The onsen were very relaxing. Most notable was the food—absolutely stunning presentation and very interesting (we are new to Japanese food). The ryokan is on the quieter side of town but it’s still possible to walk to the attractions, especially on the path beside the lake.
Edward
Reviewed September 7, 2023Reviewed September 7, 2023
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
Wonderful stay at Ryokan Kikuya. It's picturesque, with the stream running through it. Impeccable service, attentive yet discreet. Situated at the heart of Shuzenji Onsen town, one can go on short or long walks with interesting sites to visit.
Wonderful stay at Ryokan Kikuya. It's picturesque, with the stream running through it. Impeccable service, attentive yet discreet. Situated at the heart of Shuzenji Onsen town, one can go on short or long walks with interesting sites to visit.
Such a lovely and relaxing stay. The staff were so so kind and helpful and the baths were very relaxing. It was fun to check out the private baths and try out each one. The buffets were aaaamaaaazing. I will definitely have to find my way back here again one day.
Such a lovely and relaxing stay. The staff were so so kind and helpful and the baths were very relaxing. It was fun to check out the private baths and try out each one. The buffets were aaaamaaaazing. I will definitely have to find my way back here again one day.
Jennifer
Reviewed November 10, 2026Reviewed November 10, 2026
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Visited with my family recently. It’s a family owned property, excellent service and very friendly staff.
Owners went above and beyond at every opportunity, including dropping 7 of us with luggage at nearby bus stop. Breakfast was yummy and thank you for accommodating our vegetarian request!!
Enjoyed Ryokan with traditional night wear too !
We would highly recommend this wonderful place at foothills in Mt. Fuji with Lake Yamanakako lake in walkable distance.
Visited with my family recently. It’s a family owned property, excellent service and very friendly staff.
Owners went above and beyond at every opportunity, including dropping 7 of us with luggage at nearby bus stop. Breakfast was yummy and thank you for accommodating our vegetarian request!!
Enjoyed Ryokan with traditional night wear too !
We would highly recommend this wonderful place at foothills in Mt. Fuji with Lake Yamanakako lake in walkable distance.
AMAZING experience!!! I will come back to this same place for sure :-)
Great staff providing excellent service, always nice and friendly. The room was bigger than we expected and with awesome amenities. All really clean and neat, you can notice how much care put into everything. Food was unbelievable and the onsen really nice and quiet. The ryokan in general has this kind of peacefulness surrounding it, which gets you instantly relaxed. This fact coupled with the service quality of the staff...
AMAZING experience!!! I will come back to this same place for sure :-)
Great staff providing excellent service, always nice and friendly. The room was bigger than we expected and with awesome amenities. All really clean and neat, you can notice how much care put into everything. Food was unbelievable and the onsen really nice and quiet. The ryokan in general has this kind of peacefulness surrounding it, which gets you instantly relaxed. This fact coupled with the service quality of the staff...
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
John
Reviewed October 23, 2024Reviewed October 23, 2024
A beautiful and serene place to stay. This is a relaxed town, which means that things shut down. So, load up on snacks for the room. The onsen experience was new to us but relaxing. Also, the man at check in has to be the hardest working and most accommodating person I’ve ever met. Highly communicative via WhatsApp. Would drop everything to drive us back and forth to town.
A beautiful and serene place to stay. This is a relaxed town, which means that things shut down. So, load up on snacks for the room. The onsen experience was new to us but relaxing. Also, the man at check in has to be the hardest working and most accommodating person I’ve ever met. Highly communicative via WhatsApp. Would drop everything to drive us back and forth to town.
Barbara
Reviewed October 20, 2026Reviewed October 20, 2026
What a gem! We stayed at Ishinoya after our 4 days of non-stop walking and touring Tokyo and before another 3 manic days of touring Kyoto. It was such a needed reprieve! I wish we could have stayed one more night before heading home.
We booked the room with a private tub, but I tried the public bath very early one morning when it was empty. It was just pure bliss!
You do have to reserve dinner/breakfast in advanced. We're lucky there was one spot left for breakfast. I would have wanted to do...
What a gem! We stayed at Ishinoya after our 4 days of non-stop walking and touring Tokyo and before another 3 manic days of touring Kyoto. It was such a needed reprieve! I wish we could have stayed one more night before heading home.
We booked the room with a private tub, but I tried the public bath very early one morning when it was empty. It was just pure bliss!
You do have to reserve dinner/breakfast in advanced. We're lucky there was one spot left for breakfast. I would have wanted to do...