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"Lovely room, great personal onsen , very enjoyable buffet dining and breakfast."

"Very short walk from the Yumoto station, staff were kind and helpful, clean room, breakfast buffet was wonderful, we enjoyed the onsen. Everything was great. We’ll definitely stay there again. "

"Great staff, Onsen was amazing, everything I could have wished for."

"A fabulous winter retreat experience with the Onsen as the highlight . Excellent service ; Clean Tidy Restful . Highly recommend "

"It was great!"

"Loved this traditional ryokan, such attention to detail with all the Japanese cultural traditions and sweet and kind staff. I loved the whole experience with meals brought to my room, onsen baths, futon bed and private sauna in my room! The perfect relaxing experience in Hakone. Thank you!"

"Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast."

"This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again."

"Great view great staff great food "