Hino Chalets

"Central location. Can be loud at night. A lot of hustlers within steps of the hotel trying to convince you to get a massage or go to a girly bar. Most likely scammers. The hotel is super busy and waiting for elevators can be annoying. Best thing about this property is the central location "

"Highly recommended "

"A top hotel very close to the Ginza, only a few minute walk away. The front desk staff and the concierges were friendly but for the most part did not speak good English. This was surprising in such a highly rated and expensive hotel catering to international guests. Have your Google translator ready to use. We have visited at least 70 countries and the poor English communication skills by front desk personnel was shocking. "

"Everything is great, except for two occasions when housekeeping left a bag of garage on the couch and hair dryer in the sink "

"Basic cleaning only "

"Outstanding property. Location is great in shinjuku- slightly away from the bustle and crowd of shinjuku. Walkable to everything shinjuku/harajuku/shibuya. 7eleven in basement, line of restaurants 3min walking distance, daisy bakery right next door (excellent for coffee breakfast). Rooms are smallish (normal for japan) and good quality. Highly recommend. "

"Great location, clean rooms, great breakfast and attentive staff"

"Beautiful hotel and excellent location!"

"Great location, had plenty to do and see in the area. Within easy reach of transport. Fresh towels every day and bins emptied, housekeeping every 3 days unless you request more, this worked for us. We didnt eat at tge hotel as we preferred to eat and experience all the local foods. "