Apartments in Isla Contoy for Rent

"Everything was Awesome "

"Stayed in a Privelege Master Suite Oceanfront room. The room was huge and very comfortable. Housekeeping was wonderful as was the turn down service. They did arrive too early for my liking. Enjoyed all the restaurants and the steak quality was exceptional. The pool service was the best I have had at any resort. A special shout out to Enrique at the Privelege pool. It was nice to see him, while waiting for my airport shuttle in the lobby this morning. Would definitely come back. The Sports Bar does lack TV's. I could see a lot of fighting over the TVs on a NFL Sunday. However, watching Hockey with the Canadian fans was a lot of fun. Somehow, the 1 bartender was able to keep up with drinks."

"Amazing"

"The property was great. We loved everything about our stay the atmosphere, food, service, and the staff. We would stay there again for sure. Our Expedia Butlers were great! "

"This place needs a lot of work—it’s clearly run down. The only real positive is the beachfront location, but beyond that, it’s very dirty and poorly maintained. I saw a cockroach in the restroom and there were a lot of mosquitoes. I would not recommend this place and wouldn’t stay here again."

"We had an amazing stay at Excellence Playa Mujeres in Mexico and would absolutely come back again. From the moment we arrived, the staff was warm, welcoming, and attentive, making us feel completely at ease. The property itself is beautiful—well-maintained, clean, and thoughtfully designed, with a relaxing atmosphere that really lets you unwind."

"The service level provided by each and every concierge (butler) that we encountered was world class. "

"Very disappointing experience. The jet ski staff refused to accommodate a simple and reasonable request. I paid for 30 minutes and wanted to divide the time between my family, including a short 5-minute ride for my 7-year-old daughter. There was no flexibility at all — just a flat refusal, even though I paid for the full time and should be able to use it as I want. On top of that, the prices are extremely overpriced for this level of service. The facility itself is also poorly designed and inconvenient. The floors are very slippery, which feels unsafe, especially for families with kids. Moving around with a stroller is frustrating — there are no clear or direct exits to the pools, and you end up walking through what feels like a maze just to get around. Overall, not family-friendly and definitely not worth the price."

"Yes"