Isla Contoy Residences

"One of the cleanest resorts we have stayed at! Food was great with the steakhouse being the best. Morning and lunch buffets were great with plenty of options for picky eaters. Guadalupe and Brandon were outstanding staff at the buffet! Would definitely return!"

"Very good service "

"Best experience ever"

"perfect and super huge hotel！ I love the family suite room , very comfortable and convenient ~~ clean and brand new~ Butler service is great <"

"Private rooftop terrace was amazing!"

"Online reviews are always interesting to read because the only people that leave reviews either absolutely loved their experience or they have a large complaint. For anyone thinking of the Finest in Playa Mujeres, I would say the following: the hotel is great for kids. It is spacious enough so it’s never crowded, plenty of things to do, and options to eat and drink. The restaurants are fine- fun variety in theory but in reality, the food is just fine. They are not flying in Tapas chefs from Spain or sushi chefs from Japan so you get pretty standard hotel food. That being said, the food at the buffet is great. And the variety is very enjoyable. The resort does not always run super smooth- many of the hot tubs were broken, some employees are more helpful than others, etc. - but in general it’s a fantastic place. It’s clean, well kept, and peaceful. The beach (at the end of December) was not over run with seaweed and on the days when the wind wasn’t blowing, the water was beautiful. Kids club was great, shows were fun, taco truck was a cool option. Top notch place. Expensive? Yes. But worth it. "

"Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room. "

"The resort was so amazing. The staff was so friendly and took great care of us. We will be back again!"

"We loved staying at Privilege Aluxes! They upgraded our room to the suite, overlooking the ocean. The rooms were very spacious, clean, and had everything we needed. The staff were all really nice and helpful, and the food was really good too. Everything was very close and easy to get to. We would definitely stay here again! "