Price: $513 nightly, $620 total, Nov 29 - Nov 30, Total with taxes and fees
Review: Perfect getaway if you are looking to reset or romance!, by monique
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Review: As someone who travels very often and has visited plenty all inclusive properties , me and my family had the best service and experience at the grand palladium. the food , location , and service was all great . However our best interactions was with Paul the guest service manager. Paul was very professional and respectful and was able to accommodate my parents to make them happy . He would go out of his way to make our experience and stay the best. I think Paul is a great addition to grand..., by wail, February 8, 2025, rated 10/10 Excellent
Review: Gorgeous new hotel and resort. All of the staff were amazing. We were there 10 days after opening and were aware that staff were being trained and observed to make sure everything they did was just right. A couple of tiny hiccups but nothing that you would not expect, by Amanda Jane, December 19, 2025, rated 10/10 Excellent
Review: Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients. Also not the place for the college crowd, thankfully., by Lawrence, March 27, 2025, rated 10/10 Excellent
Review: I really enjoyed my stay here, I was on a solo trip for my birthday and everything was great, service , butler, house keeping, everything was a 10/10 will recommend!, by Marilyn, April 25, 2025, rated 10/10 Excellent
Review: It was a bit tricky getting into the area. So from the cancun airport you will need to take a taxi or bus to the Puerto Juarez. Then u will need to get a ferry to get to the island with is where the resort is at. But other then that everything else was great., by christian, March 2, 2025, rated 10/10 Excellent
Review: Its as pretty as it looks! We enjoyed our family vacation with older boys- ages 12 & 16. The staff is so helpful- Roger, Carlos, and Chris went out of their way to help book excursions or help with any need we had. Book a room with a view! The breakfast included is on the water and is order from a menu and not something small. The orange juice was freshly squeezed and tasted amazing each day. Find the adorable coffee spot walking distance from this hotel and walk to the beach on the other..., by Mary, June 13, 2023, rated 10/10 Excellent
Review: We had an incredible time at the Ixchel Beach house. Emilio and the rest of the team at the restaurant and beach were excellent. We were in room 409 in building two and it was fantastic. Each room is different, so make sure you request a room that has been recently renovated. The area surrounding the hotel come alive at night. Don't forget to try the churros and marquesitas from local street vendors. We really enjoyed our time in Isla Mujeres., by Taigi, April 18, 2024, rated 10/10 Excellent
Review: We stayed in a suite and it was beautiful. Everything appeared just as stated in the description. The ENTIRE staff was amazing, Loving and caring. We started March 18-24, 2024. I have no complaints but was asked to leave a review in reference at anythings I thought could help better visitors existence. I did notice that often times the shot measurer wasn't completely filled before pouring in the cup. I wasn't prepared for the amount of dogs that would be accompanying people. It would be great..., by Una, March 26, 2024, rated 10/10 Excellent
Review: I went to Planet Hollywood Hotel for my 33rd wedding anniversary. Everything about my stay there was wonderful! The front desk staff was very welcoming, the rooms were beautifully designed and extremely clean. I plan to return there again, hopefully very soon. I definitely recommend this hotel., by Anonymous traveler, April 1, 2021, rated 10/10 Excellent
Review: Must knows: At the airport… just keep walking and find your transport outside. Do not stop to speak to the people at the counters. They are selling you tickets to timeshare presentations. At the hotel… Skip the ‘vacation club’ presentation if you don’t want to lose 6-8 hours and spend $50k. It is not 90 minutes and it’s not cheap. The property was amazing. The food was great. Service was impeccable. The only ‘downfall’ was the presentation. Apparently, these are common at these places. It is..., by Stephanie, September 11, 2021, rated 10/10 Excellent
Review: Wow, what an experience. First a disclaimer that I do believe that the administration could invest in doing some cosmetic maintenance on the property like refurbishing the pool, redoing some woodwork, and another example my shower head (room 503) needed replacing, It was spraying all cockeyed. My sink would also clog up immediately. These are little things that add up. BUT! The customer service here is out of this world. You feel genuine appreciation from the staff about your visit and your..., by Sophia, July 10, 2025, rated 10/10 Excellent
Review: My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a..., by Hilary, August 25, 2022, rated 10/10 Excellent
Review: Beautiful and elegant. The staff were amazing, food and beverages were a delight. The room was gorgeous, bed and linens so comfy. Quiet and relaxing. The spa was wonderful, massage was just perfect., by Julie Rae Meyer, February 17, 2025, rated 10/10 Excellent
Review: Recently stayed at this hotel and would definitely stay again. It was close to the ferry( walking distance) close to shopping, there was grocery stores/shopping near. north beach ( voted one of the most beautiful beaches in the world) is walking distance. They have a continental breakfast included which is pretty basic but does the trick. The pool is nice. My room was a bay view and the view was breathtaking. I also had a refrigerator in the room, which was nice. The only negative I would say..., by Anonymous traveler, July 24, 2017, rated 10/10 Excellent
Review: Absolutely beautiful property and outstanding amenities! Nothing is perfect but this was as near perfect as it could be. Lovely room. Awesome pools. Best and most consistently excellent customer service we have ever experienced, from golf cart drivers to family host, restaurant workers, bell hops..every one was accommodating, kind, and all seem to truly love there jobs, by Anonymous traveler, November 9, 2019, rated 10/10 Excellent
