“I would have given a 5 star for the location and cleanliness - but we came across an issue which was completely overlooked by the night time receptionist. We had two rooms booked for 2 days - the second one was for my sister and family. The second night, the toilet in my sister's room was clogged and she brought it to attention of the receptionist. He refused to take any action saying that we are checking out the next day and he will get it fixed only after that. He even asked her to use the……