I spent my 40th birthday here and overall we had a great time but there were definitely some things that we felt could have been improved for the high price of the stay.
-Prompt communication from the manager
-Spacious and good for large group
-Easy check in and check out
-No refunds-even considering the COVID spike in OC and us not really being able to do much else in the area
-Pool was way too hot the first day and a half (manager was quick to shut off the heat but it took a long time to cool down)
-Had to request any time we wanted fountain or hot tub on.
-Grill didn't work and when someone called us back about it they weren't all that helpful and we weren't able to get it to work properly
-Kitchen was not equipped for as many guests as it says it accommodates (lack of wine glasses, glassware, cooking utensils etc)
-ice maker broken and fridge was not cold when we first arrived, it took a long time to properly cool, ruining some of our meat
-online description did not match the house (pool deck swinging bed and other outdoor furniture that was pictured was not there, reading room not equipped with couch but rather a dining room table, no swing set on top of property)
-AC only kept one side of the house cool and other end and the casita master bedroom were very warm
Overall, a beautiful place. Just trying to leave a constructive critique.