“The hotel has no staff at all after 7:00pm. The automated check in system requires an access code that is sent by email on the day of stay. If email is delayed, not sent, or not received, there is absolutely no possible way to get past the lobby or get a room. I didn’t get the email and I had to book a hotel several miles away that cost more than twice as much, and meant that I didn’t arrive until after dark. To make matters worse, no one answers their phone even during the hours that the front……
“The hotel has no staff at all after 7:00pm. The automated check in system requires an access code that is sent by email on the day of stay. If email is delayed, not sent, or not received, there is absolutely no possible way to get past the lobby or get a room. I didn’t get the email and I had to book a hotel several miles away that cost more than twice as much, and meant that I didn’t arrive until after dark. To make matters worse, no one answers their phone even during the hours that the front……
ALLAN LAWRENCE