The room was full of mould, drain was blocked, bathroom was very filthy, bed clothes were stained, neither Wi-Fi nor food available also both were advertised. The room was just not suitable for renting out and no effort done to make up for it.
Kerstin
2023 年 10 月入住 1 晚
6/10 一般
Lynda
2023 年 8 月 12 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Has potential
The food and the service was very good. The place itself could be amazing. The thing that let it down for us was the cleanliness. It felt like the whole place could do with a deep clean.
Lynda
2023 年 8 月入住 2 晚
6/10 一般
Jayne
2023 年 7 月 4 日
Jayne
2023 年 6 月入住 1 晚
10/10 超赞
Julie
2023 年 5 月 1 日
Julie
2023 年 4 月入住 1 晚
10/10 超赞
Gill
2023 年 4 月 22 日
Gill
2023 年 4 月入住 1 晚
2/10 糟糕
Kwok
与家人出行
2023 年 4 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't choose this hotel
It is totally unacceptable, We pay £89 for one night, we are late check in about 10p.m. We found that there are many spider nets on the top of the room, white and big, just like a abandoned house just leave there for decades. We request change room, but there are only two and fully booked. Couldn't imagine who would like to sleep over night facing the spider net. And we ask the lady could we refund or refund half to us because we are decide to book another room cause my little daughter is scared to cry. She said we could apply online through hotels.com but she turn around refused to refund us by replying hotels.com, I don't know why the hotels.com only protecting their own interests. It is unreasonable and unacceptable paying £89 for living a room, like this one, it is my first time in my life go to a hotel room like this. Nerver book this hotel.