Punta Sur Tours

Everyday it was cleaned, staff were always nice with a smile! I loved how they always kept record who left or came back to hotel! Made me fell safe.

We enjoyed our stay 4/5. There were some amenities and services that were advertised that we would have during our stay that we did not receive but overall it was an enjoyable stay. While we did go during low occupancy there were a few dining options but it left us slightly desiring more. while there was ample options in terms of food choice, authentic latin food was not among them. I felt like whole burgers, pizza and pasta are nice I expected to enjoy REAL authentic latin food I would not get back home in the US. We had a concierge who was very nice but once we turned down the presentation option to "buy in" we didn't hear from them. We did not have a butler, aroma therapy for our room nor the pillow menu upon arrival. Trivial things that were not a deal breaker but a little disappointing . All in all a good stay but I can't say it would be our first choice in and all-inclusive resort vacation.

Bars were closed at 11 am and only open for private events! We came here to have a morning memosa and could not find anything open till almost noon. Not my ideal vacation. Staff seem upset, especially at the sports bar and quick people out early one night as well. Not what we had planned for a vacation.