A beach with thatched umbrellas, palm trees, and people relaxing on sun loungers.

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Top Isla Mujeres Hotel Reviews

Esplendor by Wyndham Isla Mujeres Boutique All Inclusive

Esplendor by Wyndham Isla Mujeres Boutique All Inclusive

8/10 Good
"The view is pretty. And the staff is polite. However, the “villa” we booked and the room we were given that was called a “Villa” were two very different things. No large L-shaped couch or huge living area like the photos showed, no copper tub, no desk area. It was two adjoining rooms with a small kitchen that contained not a single spoon, fork, cup or dish. There was a tiny living room area and dining table, but no tv. There are no drawers in the bedrooms at all. You are only allowed two Nespresso pods per room per day. The lobby smells like a case of bad body spray exploded. Every day of the week that we were there. It’s bad. Pool tiles are falling off at both pools and the water is very warm and cloudy. Breakfast is ok. But lunch or dinner is not edible at all. The meat was still frozen in the middle. The shrimp in the ceviche wasn’t even de-veined. It was very disappointing, especially because the only option is the all inclusive package. So we paid for meals and watered down drinks and had to eat out every day. The property next door is being renovated. Workers were outside at 4:30am trimming palm trees and hammering and sawing. Three nights in a row. I had to ask them to stop myself. There was a wedding on the beach in front of the resort the final night of our stay. It would have been nice to be told in advance that we would not have access to the beach after 5pm on our final night. We ended up having to take a taxi to Playa Norte."
Monique 6-night trip
Posted 3 hours ago
Esplendor by Wyndham Isla Mujeres Boutique All Inclusive

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