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Hotel Gran Palace

3.0 star property
Hotel in Santiago with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Gran Palace

Indoor pool
Private kitchen
Indoor pool
Reception
Food court
Hotel Gran Palace, near Palacio de la Moneda, offers free breakfast and WiFi in public areas. Travelers enjoy the pool, luggage storage, concierge services, and business center for a relaxing and practical stay. Guests consistently praise their experiences.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • Hot Tub

Room options

View all photos for Standard Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Standard Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 194 sq ft
  • City view
  • Sleeps 20
  • 20 Double Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Double or Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 20
  • 20 King Beds

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About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Hotel Gran Palace is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile.
Visit our Santiago travel guideOpens in a new window
Map
Huerfanos 1178, Santiago, 8340420

What's nearby

  • Plaza de Armas - 4 min walk - 0.3 miles
  • Palacio de la Moneda - 6 min walk - 0.4 miles
  • Santiago Town Square - 6 min walk - 0.4 miles
  • Santa Lucia Hill - 10 min walk - 0.6 miles
  • Medical Center Hospital Worker - 3 min drive - 1.5 miles

Getting around

  • Armas Station - 6 min walk
  • Santiago Central Station - 14 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪El Rápido - ‬2 min walk
  • ‪Bar Nacional 2 - ‬2 min walk
  • ‪Dos y Dos - ‬2 min walk
  • ‪Good Café - ‬1 min walk

About this property

Hotel Gran Palace

Hotel near Costanera Center
Consider a stay at Hotel Gran Palace and take advantage of a free breakfast buffet, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a business center and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and an elevator
  • A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All 107 rooms have amenities such as free WiFi and safes, as well as minibars and room service.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bathtubs and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Heating and daily housekeeping

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Hotel Brasilia

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 25

Things to do

  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (12,917 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during December, November, January, February, March, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 26.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 26.0 per night
  • Hosted evening meal: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 1:00 PM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Gran Palace Santiago
Gran Palace Santiago
Gran Palace
Hotel Gran Palace Hotel
Hotel Gran Palace Santiago
Hotel Gran Palace Hotel Santiago

Frequently asked questions

Does Hotel Gran Palace have a pool?

Yes, this property has an indoor pool. Pool access is from 1:00 PM–9:00 PM.

How much does it cost to stay at Hotel Gran Palace?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Gran Palace on Oct 20, 2025 start from $85.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Gran Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Gran Palace?

Self parking is free at this property.

What time is check-in at Hotel Gran Palace?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Gran Palace?

Check-out is at noon.

Does Hotel Gran Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Hotel Gran Palace located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of Plaza de la Constitucion and Palacio de la Moneda. Former National Congress and Museo Chileno de Arte Precolombino are just steps away. Armas Station is 6 minutes by foot and University of Chile Station is 9 minutes.

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Hotel Gran Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 129 reviews
Rating 8 - Good. 48 out of 129 reviews
Rating 6 - Okay. 10 out of 129 reviews
Rating 4 - Poor. 9 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nuno

Liked: Staff & service
Disliked: Room comfort
The hotel is sharing a building with other services, and the common area need refurbishing. The mattress is bad and bent, needs replacement. Same for pillows that are not soft, basically below the standard of 4 stars hotel. There was a kind of fan outside that was too loud during the night. The room is bad sound insulated. The customer service was very good and friendly.

8/10 Good

Ashish

Liked: Cleanliness, staff & service

Good but noise difficulties

It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !
Stayed 2 nights in Mar 2020

8/10 Good

Aldo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bem localizado

Hotel bem localizado. Perto de vários restaurantes, pizzarias, cafetarias, casa de cambio. Leve real e troque nas casas de cambio. Café da manha muito bom.
Stayed 3 nights in Jan 2020

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très prévenant

Accueil sympa et ont su nous trouver un taxi au milieu de la nuit pour notre de départ vers le sud
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities

agradable

personal agradable, sin mas, buen desayuno, le falta mejor mantenimiento
Stayed 2 nights in Jan 2020

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great place, the room was a bit small but it had everything i meeded
Stayed 5 nights in Jan 2020

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

claudia alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Jan 2020

8/10 Good

Sondre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Mich, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went out of their way to ensure our comfort and safety
Stayed 9 nights in Nov 2019

8/10 Good

Martin

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista a la ciudad. Buen servicio, cuartos limpios.
Stayed 1 night in Sep 2019

10/10 Excellent

agustina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Anonymous

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Le parking est à 2 pâtés de maison de l’hotel. Donc, avec des bagages c’est galère, !! Les chambres ne sont pas insonorisées donc en plein centre ville près d’un feu, même au 8 ème étage, la chambre est très bruyante !
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

todo muy bien

Stayed 3 nights in Mar 2019

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