Search Hotels in Test Valley

"Only stayed in room, was nice"

" Clean spacious room. Water view, but high window meant you have to stand to see ships etc. Good bathroom and shower."

"Bed was saggy "

"Clean, comfortable newly refurbished room. Had a good night’s sleep."

"We had a mixed experience at Chilworth Manor, but the staff really made the difference. Initially, we were checked into a very small, basic room. The walls were in need of a fresh coat of paint and it felt quite tired. To make things difficult, we were placed right next to a couple with two dogs—which wasn’t ideal as we were staying with a baby. Thankfully, the staff were lovely when we raised our concerns. They were very understanding and moved us to a larger room, which we really appreciated. It made the rest of our stay far more comfortable. The hotel has a nice bar area with a good atmosphere. We also enjoyed using the pool; however, it’s worth noting that it seems to be run as a separate business rather than being exclusive to the hotel. It was quite busy during our visit because of children's swimming lessons taking up a lane alongside the regular swimmers, but it was still a nice facility to have access to."

"I booked this property to take my children to see grandparents just before Christmas, they hadn’t seen for over two years, it took me two years to save the money to do so. My eldest child caught a bug and I contacted the hotel to ask if there was any way they could move the booking as I had booked a non refundable room. I hoped with my explanation and the fact it was Christmas alongside the fact they are part of a worldwide hotel chain that they would show some compassion and Christmas spirit. However they just outright refused to change the booking and even had the cheek to offer me a good rate if I rebooked through them directly! I will never ever book a Hilton change hotel again, even if money became no object in the future. I had broken hearted children who were looking forward to seeing grandparents and I had to explain that Christmas wishes do not always come true. Very very poor customer service "

"Best hotel I’ve stayed in in the UK. Everything was perfect, the staff were so friendly and helpful, the hotel was spotless and attention to details were lovely even a bottle of fresh milk in the fridge for hot drinks, lovely touch. The food was outstanding quality. The bed was huge, the toiletries were plentiful and the housekeeping was perfect. Although the hotel was very posh and of high standard we didn’t find you had to dress up if you didn’t want to. The spa treatments were of high standard, my husband and I both h had massages with Alisia and I can say it was the best massage we have both ever had. Would definitely be returning. Our only disappointment was to find the spa pool, steam room and jacuzzi had closed last year. Thank you for such a superb stay just wish we could have stayed longer."

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"Room OK what you expect for price. Dinning room closed "