“I was not informed by the check in staff that the room that was supposed to be non smoking was reeking with stale cigarette smell. There was no remote for the tv. I found out at checkout that it was ordered and that I should have been told during check in that I would have to use my phone. The towels needed to be replaced with brand new ones because they were leaving lint on your skin and my husband was highly upset. The mattress was not comfortable for me, I had a restless night and woke up……
“It was definitely clean like all the nook and cranny’s that you know aren’t usually actually clean were and the showers actually had good water pressure and the beds were sooooo comfy and some rooms even have little sofas that are also really comfortable”