“I am extremely disappointed with this booking. I specifically reserved a Deluxe Balcony Strip View room. The balcony was the most important feature to me and the main reason I chose this particular room. I even confirmed before booking that the room description specifically stated a balcony was included.
Upon check-in, I was given a completely different room—no balcony and a parking lot view instead of a Strip view.
When I went to the MGM front desk, I was told that because this was a……
“I am extremely disappointed with this booking. I specifically reserved a Deluxe Balcony Strip View room. The balcony was the most important feature to me and the main reason I chose this particular room. I even confirmed before booking that the room description specifically stated a balcony was included.
Upon check-in, I was given a completely different room—no balcony and a parking lot view instead of a Strip view.
When I went to the MGM front desk, I was told that because this was a……
Nicole