Does Acero Apartment have a pool?

Yes, this property has an outdoor pool.

Is Acero Apartment pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Acero Apartment?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Acero Apartment?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Where is Acero Apartment located?

Located in Downtown Santiago, this apartment building is within 1 mi (2 km) of Barrio París-Londres, Palacio de la Moneda, and Medical Center Hospital Worker. San Francisco Church and National Library of Chile are also within 15 minutes. University of Chile Station is 11 minutes by foot and Santa Lucia Station is 11 minutes.

Acero Apartment Reviews, Deals & Photos 2025

2/10 Terrible

Rolando

Dec 13, 2020

Disliked: Room comfort, communication

Terrible servicio, no hay comunicacion

Terrible, hice la reserva por emergencia, nunca pude comunicarme con nadie del apart hotel, cuando llegue al lugar me indicaron que no podian pasarme ninguna llave porque nadie les habia indicado nada, llame infinitas veces y no me contestaron para darme una solucion, tuve que buscar otro hotel casi en el toque de queda

Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Nov 27, 2020

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Pesimo servicio si ya no esta funcionando ese establecimiento deberian eliminarlo de sus paginas

Stayed 1 night in Nov 2020

10/10 Excellent

jose l.

Mar 1, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Feb 2020

4/10 Poor

Stéphane

Jan 1, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Décevant

Appartement pas propre, communication très difficile avec propriétaire. Piscine sale, et fermée un autre jour. Seul point positif très central.

Stayed 1 night in Dec 2019

2/10 Terrible

Philippe

Dec 30, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appartement sale à notre arrivée et infesté de cafards. Nous avons informé le propriétaire que nous n'avons jamais pu rencontrer. Nous communiquons par whatsap et quand nous essayons une conversation directe il ne répond pas donc pas moyen de parler avec lui. Le premier jour il s'est juste permis d'envoyer, en notre absence, une personne pour changer le linge de lit qui était couvert des taches et asperger l'appartement de produit insecticide anti cafards, bonjour l'odeur en rentrant !!! Nous n'avons pas réussi à obtenir le changement d'appartement car soit il nous contacte toujours quand nous sommes absents soit il ne répond pas à nos appels. Pour couronner le tout, il s'est permis de prélever sur notre carte de crédit le montant de la location alors qu'il était convenu que nous paierons sur place en monnaie locale ou dollars. Nous n'avons pas de justificatifs ni détail de la somme prélevée et ignorons à quoi elle correspond, nous lui avons demandé, pas de réponse. Innocemment nous espérions une visite de la part du propriétaire et une remise sur le prix en raison du désagrément car nous avons du " partager" notre appartement avec saleté, Cafards et installations en mauvais état sans que jamais personne ait fait un etat des lieux pour le constater et sans avoir obtenu satisfaction. L'ensemble est plus que déplorable. Le deuxième jour il prétendait envoyer les amis avec qui nous voyageons dans un autre établissement deux rues plus loin pour louer leur appartement à personne

Stayed 2 nights in Dec 2019

8/10 Good

kent

Dec 5, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay even with riots outside the door

The hotel(apartment) is located in the center of Santiago. We visited in a period of protests and tasted the real life of Chileans ( teargas, riots, burning barricades, and the joy of celebration after presidents speach of defeat).as for the apartments themselves- everything you need to stay! The owner was very kind, and answered promptly when we asked, providing assistance ( in choosing excursions, in finding a rental car). Santiago - thank you we had a great time in a time of troubles!

Stayed 4 nights in Nov 2019

8/10 Good

PEDRO

Oct 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno pero deben mejorar mas

Bien pero la localización en mi caso me resultó difícil acceso, los pro buena atención y limpieza los contra colchón un poco duro y almohadas viejas en buena condición pero un poco manchadas el hervidor y tostador de pan con poco mantenimiento y sucios con sarro del agua y pan viejo tostado

Stayed 2 nights in Oct 2019

10/10 Excellent

Gabriella

Sep 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O apartamento é excelente! Como o da foto, super limpo, localização ótima. Consegui fazer a maioria das coisas a pé, ou de metro, que era super perto! Tem mercadinho, padaria bem do lado. Wi-fi funcionando super bem, e água quente também. Recomendo e voltaria a me hospedar lá.

Stayed 1 night in Sep 2019

8/10 Good

wagner jose

Aug 22, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Super Recomendo, Confortável, Limpo e Wi-Fi Top!!!

O ApartHotel é otimo, Limpo, Organizado, Cama boa e cheirosa, muitas cobertas, TV com Netflix, Wi-Fi super bom, cozinha bem organizada com eletrosdomésticos e utensílios, banheiro grande, secador, varal e banheira (que não usei porque NÃO tinha tampa do ralo pedi na recepão e não fui atendido) em resumo, muito bom local. TIVE UM PROBLEMA COM PAGAMENTO QUE COBROU NO CARTÃO, ONDE GOSTARIA DE PAGAR EM EFETIVO (acabei pagando as taxas absurdas do cartão) Reclamei e INFELIZMENTE ficou por assim, paguei e pronto!

Stayed 4 nights in Aug 2019

8/10 Good

Omar

Aug 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

10/10 Excellent

Annaly

Jul 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

May 31, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2019

10/10 Excellent

Thamara

May 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Igual al anuncio

Muy bueno, todo ordenado. Nada que decir, es igual a la descripción del anuncio

Stayed 1 night in May 2019

8/10 Good

Katerina

Apr 22, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Jättefin lägenhet med bra läge

Fin och fräsch lägenhet med allt som låg nära huvudgatan och en supermarket bara runt hörnet. Superbra. Personalen i receptionen är inte de som har hand om lägenheten du hyr utan det är en reception för ett lägenhetskomplex där inte alla lägenheter tillhör acero apartment vad jag förstod det som. De pratar bara spanska och tar inte betalt eller ansvarar. Vissa av dem är trevliga andra ganska otrevliga. De trevliga var väldigt behjälpliga men funkade bara för att jag talar spanska. Kommer en kille och vill ha betalt han knackar på dörren och det är han som ansvarar för din bokning. Stort minus är att poolen aldrig är öppen! Tips! ta hissen till 21 våningen, gå till trapporna och gå upp på taket och se solnedgången. Akta bara så inte dörren stänger sig så man blir utelåst. Tips 2, i en av lådorna i köket fanns kartor över staden. Vi märkte detta sista dagen. Tips 3 om jag inte minns fel står det inte acero apartment på huset utan kola efter gatunumret. Förvänta dig inte svar från kontaktpersonen på en gång man får whatsapp nummer men extremt långsam på att svara.

Stayed 4 nights in Apr 2019

8/10 Good

Simone Firmino Soares

Mar 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

No geral foi boa, aconteceu uma coisa muito chata, enquanto não estávamos no quarto, o anfitrião entrou no quarto e trocou uma cama de solteiro por um sofá, nossas coisas estavam todas em cima desta cama, ele tirou tudo e passou para este sofá, eu questionei e foi dito que não precisávamos... Achei invasivo demais e desrespeitoso, havia pertences íntimos expostos na cama, poderia pelo menos aguardar nosso retorno. A entrada no quarto era por codigo.

Stayed 2 nights in Mar 2019

8/10 Good

Jose Carlos

Mar 24, 2019

Liked: Staff & service, property conditions & facilities, room comfort

Equanto a estadia tudo ok. Sentir falta de mais utensílio de cozinha tipo; panelas. Tinha apenas uma.

Stayed 2 nights in Mar 2019

8/10 Good

Maria Teresa

Mar 1, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendable

En cuanto servicio no puse excelente porque en el anuncio dice que cuenta con aire acondicionado y solo tiene ventiladores. También aclaro que ese día refresco la noche por lo que no tuvimos inconvenientes

Stayed 1 night in Feb 2019

10/10 Excellent

cristian

Feb 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y lindo departamento

Muy cercano al centro y comida

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Jan 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was easy and accommodated our slightly early arrival

Stayed 1 night in Jan 2019

10/10 Excellent

Ramon

Sep 22, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2018

8/10 Good

Mariane

Aug 10, 2018

Liked: Cleanliness, room comfort

Fine

I was only passing by Chile after coming back from Australia to Brazil, so it was a very short staying only for two nights. I am used to pay by credit card with in the site and had never to worry about payment in person at any place, so this rules about payment were not fine for me (although I was advised by email before the cancelation date). There is no service, neither reception (also pre advised) but he concierge help was fine. All apartments are non smoking, but they allow smoking at the balcony, what was terrible for me and my allergies. There isn´t air conditioner at the apartment only a heate, which was very needed in a 3° night. Summing up it was fine for the purpose and price.

Stayed 2 nights in Aug 2018

8/10 Good

Taís

Jul 7, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Bom apartamento.

Boa localização, apartamento agradável mas no último dia os elevadores não funcionaram. Precisamos descer oito andares de escada com malas .

Stayed 4 nights in Jun 2018

10/10 Excellent

RP, San Fransisco

Jun 30, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property close to Centro by foot

The property is in the central location (Aveneda) and 15 minute drive to the tallest building in Latin America. It's comfortable for the location and price.

Stayed 1 night in Jun 2018

6/10 Okay

Pei-Hua

Jun 29, 2018

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Jun 18, 2018

Liked: Property conditions & facilities, room comfort

Agradable lugar con detalles

Es un departmento bastatante comodo y en un sector tranquilo, bastante acogedor, estuve dos noches pero los ubicoa detalles que tenía es que hay cucarachas, el primer dia vi 3 y ya el segundo día como 10 y algunas bastantes grandes, por otro lado la ropa de cama se veía bastante usada, fuera todo estaba muy bien

Stayed 2 nights in Jun 2018

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