2/10 Terrible
Keirsten R.
26 abr. 2025
No le gustó: Limpieza
Major Thumbs DOWN
Upon arrival property was very warm. Air conditioning did not function. 79 degrees upon arrival. Crumbs all over counter tops, table, and floor. Trash on floor. I reached out to host about both issues. Host informed me a cleaning person was scheduled to come out the following morning and he would have an AC guy out as soon as possible. This was around 430-5pm. I reached out again around 630pm. Host still had no confirmation on when and if someone would be out that evening to resolve the AC issue and if it could be fixed. I informed him that the house was 81 degrees and he said he could not make any promises(understandable), understood my concern, and understood if we could not stay. . We left the property shortly after. I informed him when we left the property and asked for a refund. 1. Air didn’t work. 2.it was dirty 3. After looking at the listing pictures again and our pictures for proof of the properties condition, we realized this was NOT the same unit listed in the pictures. Pictures show what looks to be a newly renovated unit and the unit we were in was not. Different countertops, backsplash, bathroom all completely different. Beds were barely off the floor. After asking for a refund all communication stopped from the host. I reached out to Vrbo, they have been wonderful trying to resolve this and helping getting my refund with no response from host. WOULD NOT RECOMMEND THIS PLACE AT ALL. TERRIBLE EXPERIENCE!
Keirsten R.
Se hospedó 3 noches en abril de 2025