Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom New York, NY

Great place to stay!

Posted May 21, 2015
Pros: Location, amenities, staff, pretty much everything but the bed.
Cons: Mattress was very stiff in room #2
Location: Rent bikes to explore the city sites and bring lots of sunblock!
Wonderful location, extremely friendly staff, great, simple, no-frills facilities. This is certainly not a very luxurious hotel, but has all of the basics to get you around Tulum. The rooms are setup almost bungalow-style. I loved it for what it was and didn't feel like I needed anything more. Amenities were also wonderful. My friend and I used the little pool just to cool off from the sun every day. You don't need something big since the beautiful beach is nearby and the view is a lot nicer there. There was a little nook in front of the rec to read books from the "library" which I used every morning. The staff kept the place immaculate and breakfast was wonderful. Minus 1-star for the bed though. My friend and I stayed in room #2 and the bed was extremely stiff. Other than that, perfect place!
3 out of 5
by A verified travelerfrom valencia (españa)

Hotel muy caro para lo que ofrece.

Posted May 8, 2015
Pros: NO. Mala relación calidad precio
Cons: Lo que habría que hacer es bajar el precio
Location: Localizado en una calle muy pobre de la ciudad
Desayuno muy flojo, el wifi y la TV no funcionó durante nuestra instancia. La piscina era enana y el agua no muy limpia. En resumen muy poco recomendable para el precio de la habitación
4 out of 5
Recommended
for Couples
by A verified travelerfrom Woodstock, NY

nice hotel on funky but safe street

Posted Apr 30, 2015
Pros: It is clean with helpful staff and close to airport bus.
Cons: Fine by me
Location: Close to market and eateries
six days usually quiet and a great vegetarian cafe called NATURE with sophisticated food and juices five minutes away.
1 out of 5
by A verified travelerfrom z

Don't stay

Posted Apr 6, 2015
No clock, only window AC very loud, wifi and cable were all broken for three nights we stayed. Small room, hot and humid in room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great place in the city!

Posted Apr 1, 2015
Pros: Loved the lobby and pool area.
Little cute hotel in the city! Very close to the hotel strip too (in car). Bed was a bit too hard but overall, pretty good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edinburgh

nice budget hotel in tulum

Posted Mar 8, 2015
Pros: location, simplicity and great service
Cons: Wi-fi a bit unstable but not a major issue.
Location: Avenida Tulum is about 2-3 blocks away very close. The location is very good and quiet.
the hotel is very well located about 2-3 blocks from the main av tulum where are all the local shops, restaurants and bars are. The staff in the hotel are all incredibly friendly and ready to assist. Alex is incredibly nice and well disposed to help. The hotel has a small pool that is nice to hang around in the evening after a day of beach and sun. We had some problems with the wi-fi but nothing major. It would come and go. Bathroom was clean with plenty of pressure and hot water. The AC worked well. All in all very recommended.
5 out of 5
Recommended
for Getaway With Friends
by Ivanfrom Lugano

Absolutely stay one night

Posted Feb 23, 2015 on Hotels.com
Very nice hotel, mexican style, excellent service.
5 out of 5
Recommended
for Getaway With Friends
by Ivanfrom Lugano

Passarci almeno una notte assolutamente

Posted Feb 23, 2015 on Hotels.com
Assolutamente eccezionale, hotel famigliare stile messicano, molto tranquillo. Personale gentilissimo molto attento alle esigenze del cliente. In centro a Tulum, ristoranti a due passi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, BC. Canada

Great place to stay.

Posted Feb 15, 2015
Awesome. Staff was great, very helpful. In the heart of downtown but quiet. Rooms were comfortable, clean, nicely laid out. Would recommend this place to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Can't wait to go back

Posted Jan 26, 2015
Pros: I loved everything about this hotel. The staff was so friendly & accommodating. The room was clean and comfortable.
Location: The hotel is near the main street of all of the restaurants & bars, but not too near to hear it after you're done for the night.
This hotel exceeded my expectations & I couldn't be happier with the experience.