“This hotel was a very nice place for us to stay during our recent visit to Knoxville to attend our niece's wedding party. Very clean and spacious room and eating area for breakfast, which had a nice variety of hot and cold foods to choose from. The staff we encountered were friendly and professional. When I had a question about a charge on my credit card, they were very helpful and politely explained the charge to my satisfaction. We loved the location of this hotel; right downtown so we were……
“The FIRST room we had (in Building 4);
1. was as if they forgot to finish putting all the furniture in
2. the water pressure in the shower was VERY weak AND it would go from HOT to COLD
3. the lighting was terrible
4. the ventilation was lackluster at best
5. constant mold/mildew smell
6. there was a TINY dehumidifier the bedroom area that barely did anything
7. no hook on the bathroom door
So we switched rooms after a couple days, now in building 5.
This room;
1. the lighting also terrible
2.……