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Was not happy paying for breakfast. Did not know about the made-to-order omelettes until I was finished. Restaurant manager had a heavy accent and was hard to understand.
The Hyatt Place in Chicago is definitely a great airport hotel to stay... much better than your typical airport hotel. The staff were friendly and the rooms were clean and welcoming. Breakfast was quite good. The hotel’s location was easily accessible.
There was no record of the reservation! Even though I called and confirmed the reservation last night. How could that happen? Very disappointed. We have been staying at the same hotel for the past 4 years -- at least once every other month. Never had any problem until I started using Expedia!
Hotel staff was friendly and helpful. Room was large, clean, quiet, and comfortable. Lovely free breakfast.
Driver helped us greatly dropping us off at terminal 5 so we could pickup foreign visitors and then picked us up timing it perfect