“Amenities are excellent. Front guard gate staff were very kind, helpful. Check in was easy. We had several issues in our room, brought them to the attention of the front desk 4 times throughout 2 days. Each time it appeared that we were bothering them with no action taken. Nothing was done prior to our checkout. They were t apologetic or attempted to quickly correct the concerns. The Fitness center evidently runs classes outside of guests. When I entered, was told they would be using most of……
“Really nice hotel. It was clean and had a decent gym, especially compared to other hotels. The staff was nice, helpful, and prompt. The rooms had more space than expected and was very clean. Slightly expensive, but a very good option.”
“Breakfast was not restocked as the crowd required. Several maintenance issues including the front door. The elevator was out for 2 days. The bed was comfortable, towels easily replaced. Staff rarely acknowledged your existence.”
“Everyone was super helpful, especially after one of us had an ankle injury out on a hike. They were responsive and accommodating. The location to Boone and Blowing Rock restaurants was perfect. It had a great view and was very clean!”
“Property is falsely advertised on here. Says on page that has air conditioning . Received email about the fireplaces not working but nothing about air conditioning. Called to confirm and they wouldn’t let me cancel . Husband has medical issues and can’t get over heated. So Im getting suck paying for room that we couldn’t stay in! One aggravated traveler”
“Staff and breakfast were amazing. Room cleanliness could have been a better but not bad. No blackout curtains. There was an event while we were there and parking was chaotic. Also it can be very loud in the rooms during events. Overall a decent place to stay. The property is beautiful.”