“I need the response since the message sensed for a week.
I stayed at your hotel and checked in on July 29. At check-in, a $200 security deposit was authorized on my credit card.
I would like to ask when this authorization will be released or refunded. As of today, after a week, I have not yet seen the refund or release reflected in my credit card transaction history.
Could you please check the status for me? And please do feedback the process. Thank you.”
“While the location was beautiful, the property is not well maintained. Our room was incredibly small and dim for the price we payed, multiple mosquitos in the room upon arrival, wifi connection was poor, noise was a major problem, and the front desk manager / supervisor was incredibly rude to us. I wanted to note that the other members of the staff at the front desk and restaurant were incredibly kind to us and understood our concerns, tried to help. Unfortunately, the manager overrode that and……
“The hotel was excellent in every way, rooms, food, staff and property. I would only suggest a few amenities in the rooms that we expect in a lodging of this status. The room should have had a pen and note pad, wine glasses, an opener, plastic tumblers in the bathroom, and boosters for much better cell service both in the rooms and on the beach. Aside from the cell service, these are nit-picks and would not dissuade us from going back.”
“This was my first time in the North fork and this hotel was a total surprise
It was absolutely wonderful
The accommodations the service the food everything was a delight and we cannot wait to come back”