金斯伯里 4 星级酒店, $200 起

“This property overall is excellent pool area and amenities are very nice. We have requested a unit on the second floor, but received one on the third floor. In addition the unit was to have a queen size bed and I’m quite sure it was really a double which made it a little uncomfortable for a couple. The unit also did not have a hairdryer and when I tried to report it, the communication was very poor and I never received a hairdryer.”

“Friendly, convenient & clean”

“All communication was directed through apps that did not work. Telephone communication was machine answer and long waits with no resolution when a human was reached. There was no onsite assistance available. Yet I was charged a resort fee. There were maintenance issues and they never responded. A smoke alarm was going off continuously when we arrived. That was considered nonemergent. We were forced to climb on a rickety chair to remove it. I wonder what the fire Marshal in New Braunfels would……