“The hotel's valet parking made me wait for two hours. I reported this to the manager, but the manager handled it very poorly and there was no result.”
“Waiting for elevators took ages. Asked for house keeping at 8am, no one came to clean when I went back at 2:30 pm. Had to go down to concierge to ask for housekeeping as the call to concierge was on hold for more than 5 minutes. The concierge staff called house keeping in front of me and gave me a dirty look saying loudly to the housekeeper that the customer is complaining.”
“I truly loved my stay at Kixby. 5 star all the way! I love the decor and the location. The rooftop bar had the best views and the ambience was perfect! The shakes at the restaurant that’s attached to the hotel, superb! Everything was easy for me and I felt right at home. Jay T. was the best and I appreciate him. Thanks for calling back!!!”
“I always pray that I will make the right decisions in life ,well this was one of the best decisions I have ever made.
Apond My arrival the staff greeted Me with a warm welcome. The decor and ambiance was like no other place that I have ever stayed.Words cannot describe You have to experience it Yourself. Very clean and and parking was great, which was a plus .To sum it up it up in one word "Great". Hats off to the whole staff at "Sela V"
Thank You Oh So very clean.
Sincerely KTM”