“I had a deeply unacceptable stay at the Hilton, characterized by dirty room conditions, severe hygiene issues including mold in the shower, and thoroughly unprofessional service. Most concerning of all, I experienced blatant racism from the staff, who treated me with dismissive bias and disrespect. The complete lack of cleanliness, basic hospitality, and inclusion made for an intolerable experience—I cannot recommend this hotel to anyone and will not be returning.”
“I had a deeply unacceptable stay at the Hilton, characterized by dirty room conditions, severe hygiene issues including mold in the shower, and thoroughly unprofessional service. Most concerning of all, I experienced blatant racism from the staff, who treated me with dismissive bias and disrespect. The complete lack of cleanliness, basic hospitality, and inclusion made for an intolerable experience—I cannot recommend this hotel to anyone and will not be returning.”
Kirk