“I'm very update to find that I have been charged directly by the resort for my lodging when I paid up front to Expedia for the full vacation package. I need this remedied as soon as possible since I booked through your company and have no idea why the resort then changed me another $2,700. I paid $3,773 to Expedia to book by trip that including the lodging. Please advise and assist as this is very distressful to me to have this extra charge hit my account.”
“We had an absolutely wonderful stay and truly enjoyed every moment of our 7 nights at this hotel. The atmosphere was amazing, the staff was warm and welcoming, and the food was quite good with plenty of options. The beach was beautiful, the water was wonderfully warm, and the entire property was lovely, clean, and beautifully landscaped with palm trees. It really felt like a tropical paradise, and we made so many wonderful memories here.
The only area we feel could use some improvement is the……
“I did not like having to stop at the desk each night to get drink coupons for two free drinks. It sort of made the experience less enjoyable, like a kid getting on the lunch line at school.
Otherwise, the experience was fabulous.”
“We booked an ocean-view room, but when we arrived, we were given a room with mostly a garden view and only a very distant glimpse of the ocean in the background.
When we complained, the manager told us this was an Expedia description issue and explained that the hotel has both “ocean view” and “oceanfront” rooms. However, the photos shown for the ocean-view room were misleading and did not match what we actually received.
Expedia was also very unhelpful with our complaint and did not respond……
“Uma experiência incrível! Hotel muito limpo, lindíssimo, bem decorado, funcionários agradáveis, sem contar a localização, perto de tudo . Gostei muito , e sem sobra de duvidas, volteria a me hospedar aqui .”
“I enjoyed my stay at divi golf all inclusive. My problem was it was too far from beach even though shuttles were available I know the other divi village is closer so I'll stay there next time.The food was delicious, the drinks at the main restaurants were excellent but the bar drinks at the pools were mostly frozen. I did not like that we were presented with bills everywhere we ate or drank even poolside and we had to sign our names and room number which I guess there was a reason for that but I……