"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
"I had a lovely experience at the Kahala. It far exceeded my already high expectations. The staff were superb, particularly the concierge team, who helped me make my sightseeing plan come together with ease.
I highly recommend the Kahala."
"I had a lovely experience at the Kahala. It far exceeded my already high expectations. The staff were superb, particularly the concierge team, who helped me make my sightseeing plan come together with ease.
I highly recommend the Kahala."
"I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!"
"I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!"
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice.
This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.
Daniel
Reviewed January 30, 2025Reviewed January 30, 2025
Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.
Beautiful property with lovely rooms. Location is quiet, so it is a little distance to main tourist sites. As the pool is part of the building (commercial) gym, no kids allowed, which was a shame.
I recently stayed at villa fontaine premier hotel in Haneda airport and had an absolutely wonderful experience. From the moment I arrived, the staff made me feel incredibly welcome. The check-in process was smooth and efficient, and the staff were always friendly and helpful throughout my stay.
The room was spacious, clean, and well-appointed, with all the amenities I could need. The bed was exceptionally comfortable, ensuring I had a restful night’s sleep. I also appreciated the thoughtful...
I recently stayed at villa fontaine premier hotel in Haneda airport and had an absolutely wonderful experience. From the moment I arrived, the staff made me feel incredibly welcome. The check-in process was smooth and efficient, and the staff were always friendly and helpful throughout my stay.
The room was spacious, clean, and well-appointed, with all the amenities I could need. The bed was exceptionally comfortable, ensuring I had a restful night’s sleep. I also appreciated the thoughtful...
Price-wise, the Grand Hyatt falls into the middle group of luxury hotels in Tokyo -- not as expensive as the Park Hyatt but on average a bit more expensive than the New Otani. For the price, you get absolutely top quality service, a beautifully clean and stylish room, top-notch facilities (including spa), and great restaurants (if you have the expense account for them). If you can, you will enjoy treating yourself to a truly first-rate experience there.
Price-wise, the Grand Hyatt falls into the middle group of luxury hotels in Tokyo -- not as expensive as the Park Hyatt but on average a bit more expensive than the New Otani. For the price, you get absolutely top quality service, a beautifully clean and stylish room, top-notch facilities (including spa), and great restaurants (if you have the expense account for them). If you can, you will enjoy treating yourself to a truly first-rate experience there.
rbd0819
Reviewed November 23, 2016Reviewed November 23, 2016
Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.
Feels very clean and new; the development around the hotel has a lot of dining and drinking options. Subway stop a few levels down very convenient! Staff very kind and helpful.
Brooks
Reviewed November 7, 2024Reviewed November 7, 2024
It's a comfortable, cozy hotel. The lobby area does not feel like a big corporate hotel. They had a very nice christmas tree in the lobby with a little town and a working electric train. Lots of people were taking photos of that (as did we). The counters for check-in also seemed quite personal and friendly. The staff were helpful and nice, as are most in Japan. Our room was quite good, not small. The pillows were nice and thin, just as I like. The bed was comfortable. The curtains were pretty...
It's a comfortable, cozy hotel. The lobby area does not feel like a big corporate hotel. They had a very nice christmas tree in the lobby with a little town and a working electric train. Lots of people were taking photos of that (as did we). The counters for check-in also seemed quite personal and friendly. The staff were helpful and nice, as are most in Japan. Our room was quite good, not small. The pillows were nice and thin, just as I like. The bed was comfortable. The curtains were pretty...
Ernesto
Reviewed December 18, 2015Reviewed December 18, 2015
Great view of Tokyo Japan from your room
Hotel staff cleans your place 2-3 times during the day to make sure your place is well kept. Never ran out of bottle water and always filled anything that was used. Never had such amazing service like this before.
Free access to gym, internet, pool, and classes.
Hotel is very pricey.
Great view of Tokyo Japan from your room
Hotel staff cleans your place 2-3 times during the day to make sure your place is well kept. Never ran out of bottle water and always filled anything that was used. Never had such amazing service like this before.
Free access to gym, internet, pool, and classes.
Hotel is very pricey.
Anonymous traveler
Reviewed October 15, 2017Reviewed October 15, 2017
Loved loved loved waking up and having breakfast at the hotel and then heading out for the day! It is what we miss the most. It was the most serene way to start the day. The spa treatment was so soothing and relieving!
Loved loved loved waking up and having breakfast at the hotel and then heading out for the day! It is what we miss the most. It was the most serene way to start the day. The spa treatment was so soothing and relieving!
Kimberly
Reviewed October 25, 2026Reviewed October 25, 2026
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo.
I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across.
Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...
Ivan
Reviewed December 3, 2022Reviewed December 3, 2022
If you are planning to visit Tokyo, this hotel is an excellent option. First off, its located right above Shinagawa train station, which gives you easy and quick access not only to all of Tokyo but all of Japan as well. The other notable thing about this hotel, is that its lobby is on 26th floor. Even the most basic room will never be facing a wall or an air conditioning duct. On this note, all hotel rooms offer absolutely breathtaking views of Tokyo both during day and night time. The room...
If you are planning to visit Tokyo, this hotel is an excellent option. First off, its located right above Shinagawa train station, which gives you easy and quick access not only to all of Tokyo but all of Japan as well. The other notable thing about this hotel, is that its lobby is on 26th floor. Even the most basic room will never be facing a wall or an air conditioning duct. On this note, all hotel rooms offer absolutely breathtaking views of Tokyo both during day and night time. The room...
BorisK.
Reviewed November 15, 2019Reviewed November 15, 2019
They just finished a big renovation. It locates a very convenient location in the center of Tokyo. Just a short walk to Shinagawa train station. You can catch a bullet train there.
They just finished a big renovation. It locates a very convenient location in the center of Tokyo. Just a short walk to Shinagawa train station. You can catch a bullet train there.
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