“We honestly were very disappointed food in the buffet is the same everyday they don’t change it up plus it’s not very good, the staff are rude!!! The only nice person we met on staff was ALEX! the place is out dated the pictures online are not the same as what you see in person! Overall we would never stay there again!”
“Not enough shuttle times
Can not get reservations to restaurants
Drinks are bottom shelf
Worst of all, the beach is full of seaweed. You CAN NOT swim or enjoy it at ALL. Some rivers have clearer water.”
“Our trip got better once we changed rooms due to the first room being so damp the bedding and walls were wet. Other than that we had a wonderful trip !”
“Despite spending our first night in a room with dbl beds our reservation was fulfilled when the next day we were given the king bed as booked. Food was ehh most days for me (personally) in the buffet breakfast being my favorite, my husband enjoyed the buffet most of his visits. Striker Sports bar we found better food than captain Morgan’s. Grounds were beautiful. We really enjoyed the caribe Caribbean restaurant and Kyoto Japanese. Bed was a bit firm for our taste but overall enjoyed our stay.……
“Pros:
Wonderful staff.
Dinner options were good.
Room was small and simple but comfortable.
Bed was comfortable.
Ocean was nice and calm.
Felt safe.
Cons:
Breakfast and lunch buffets were not very good. Same options every day and just not very good.
Water stations not cleaned regularly. Bird crap on ours, so we cleaned it after seeing it there for a few days.
Water stations not all kept full.
Grounds were a little confusing to navigate.
Entertainment was hit or miss.
Tons of wildlife.
Great……