Holiday Inn Express Albany Downtown, an IHG Hotel

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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Express Albany Downtown, an IHG Hotel

Holiday Inn Express Albany Downtown, an IHG Hotel

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
300 Broadway, Albany, NY, 12207

Explore the area

  • Popular LocationHudson River Way6 min walk
  • Popular LocationDestroyer Escort Historical Museum7 min walk
  • Popular LocationTimes Union Center7 min walk
  • AirportAlbany, NY (ALB-Albany Intl.)16 min drive

Choose dates to view prices

About this area

Albany

Located in Albany, Holiday Inn Express Albany Downtown, an IHG Hotel is in the city center and near the airport. Destroyer Escort Historical Museum and USS Slater are local attractions and those in the mood for shopping can visit Northway Mall and Westgate Plaza. Henry Hudson Planetarium and Children's Museum of Science and Technology are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Hudson River Way - 6 min walk
  • USS Slater - 6 min walk
  • Destroyer Escort Historical Museum - 7 min walk
  • Times Union Center - 7 min walk
  • Albany Riverfront Park - 8 min walk

Getting around

  • Albany-Rensselaer Station - 19 min walk
  • Albany Intl. Airport (ALB) - 16 min drive

Restaurants

  • Jack's Oyster House — 5 min walk
  • La Serre — 6 min walk
  • Stagecoach Coffee — 7 min walk
  • Sandwiches to Go — 8 min walk
  • Cider Belly — 8 min walk

About this property

Holiday Inn Express Albany Downtown, an IHG Hotel

Albany hotel in Downtown Albany with free breakfast and fitness center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. All 135 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find coffee makers, free weekday newspapers, and free local calls.
Holiday Inn Express Albany Downtown, an IHG Hotel offers 135 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Free on-the-go breakfast available daily 7 AM–10 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3000 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Renovated entire property - March 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to December 31 2021 (dates subject to change):
  • Daily housekeeping
  • Fitness facilities
  • Shuttle services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Albany Downtown
Holiday Inn Express Hotel Albany Downtown
Albany Holiday Inn
Holiday Inn Express Albany - Downtown Hotel Albany
Holiday Inn Express Albany Downtown Hotel
Holiday Inn Express Albany Downtown
Holiday Inn Express Albany Downtown, an IHG Hotel Hotel
Holiday Inn Express Albany Downtown, an IHG Hotel Albany
Holiday Inn Express Albany Downtown, an IHG Hotel Hotel Albany

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 399 out of 982 reviews
5 - Excellent 41%
Rating 4 - Good. 366 out of 982 reviews
4 - Good 37%
Rating 3 - Okay. 141 out of 982 reviews
3 - Okay 14%
Rating 2 - Poor. 43 out of 982 reviews
2 - Poor 4%
Rating 1 - Terrible. 33 out of 982 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities
The front desk guy seemed flustered when I asked for change for washer and dryer. They only had enough change for one load of laundry so I overstuffed washer and ended up with wet clothes. I suggest a laundromat if you are expecting to do laundry here. I asked for ice bucket later and front desk guy said he would send one up but never did. Hotel was fine but amenities were
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
good place, nice and clean
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service
It was fine, but the room was a bit humid and surrounding area quite run down. However, I did find a place to dine.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and efficient staff, quiet and convenient location within walking dustance of attractions.
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well updated and clean. Convenient location and well managed. Highly recommend.
Stayed 1 night in Aug 2021