Brookeville Castle Hotels

"I like staying at the Arlo properties because they are clean, have activities in the hotel and are close to different attractions and tourist areas. Staff is always nice and accommodating. "

"Eating at the restaurant: breakfast was average, lunch was below average. Could not sleep on pillows (too high). Front desk messed up early check-in. Should replace double beds with queens. The room was modern, quiet, clean and spacious. Window was facing building, but there was plenty room to adjacent building. "

"Beautiful "

"It wasn’t to bad if it’s something of a quick stay but the rugs where dirty and it had a moldy smell "

"Wonderful location in DC. Easy access to the National Mall and museums. Beautiful neighborhood in GW neighborhood. The staff was top notch. We will be back."

"Hotel was nice. Staff was very helpful. My only complaint is that there was ALWAYS a line at the front desk. Whether I had to ask a question, check in or, check out. "

"A great and complete hotel with everything you need, adjacent to a nice little neighborhood and a very convenient Metro Station."

"The hotel is beautiful and the restaurants as well. I was disappointed in the low number of staff. The people who were there were lovely, but there were not enough people working to help all of the people that needed help. It was disappointing that my bathroom ceiling was leaking, but they did fix it promptly. My in room refrigerator didn’t work and wasted all of the leftovers I brought back, and there’s no microwave, even if it had been edible. The roof restaurant bartender and manager were standouts of my experience. The biggest problem I had was a lack of staff assistance and or the complete lack of luggage carts that has resulted in serious back injury and needing to take time off of work once I returned home. I feel that in about a year hotel Nell will be an incredible experience if they continue to improve."

"Good."