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"I’m not sure ir I stayed in room 2322 or 2320, but the room was very clean and neat at my arrival. As someone that worked in hospitality for many years I know exactly when I room is clean. Very friendly and helpful staff starting by my housekeeper who gave me some advice to navigate around the city since it was my first time visiting San Francisco, to the front desk staff that recommended me places to visit and eat, to the horsemen that helped me to find my car. I had a very pleasant experience during my two days stay. The only thing I had a little trouble with was getting from the parking lot to the elevators area. The stairs and the two very close and narrow doors. It is a whole project trying to hold the doors, while carrying your luggage and go downstairs. Overall I loved staying at the hotel and for sure I will stay there my next visit. "

"Great, great, great location. Great amenities, and very clean. Staff was wonderful!"

"Dirty amenities, charger ports didn’t work in room, room was unkept, sketchy vibes, did not feel comfortable "

"Good"

"Good"

"Incredible location, top quality service, really feel welcomed! Most ameneties were closed and no entertainment or activities, but tonnes to do in the local area. Rooms are much smaller than anticipated and the TV's are likely haunted or dont work, but still very nice. Again when staying that central, its not much of a deal breaker. Food is delicious, but verrrry expensive. Shout out to the valet staff, its worth every penny!"

"Nice"

"Everything just right"

"The room was clean but mixed with some things new and other things old. Never had hot water for the shower however the shower was large. Our view was awesome loved watching all the sailboats, skiers, row boats, kayaks etc. We even seen a purpose. People with dogs let them poo without picking up not nice when it's in front of your room. "