The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

Property class: 4

Choose dates to view prices

Reviews

7.4 out of 10
Good

Pyramid views and beach days in Cancun

The Pyramid Cancun brings a bold pyramid-shaped design to Cancunโ€™s Hotel Zone, set right on a wide stretch of white-sand Caribbean beach. Days can be as relaxed or lively as guests want, with a pool that stretches 437 yards and plenty of space to spread out along 710 yards of shoreline. Food is a major draw, with 20 restaurants and 19 bars across the resort.

  • Longest pool in Cancun

    Stretch out by a 437-yard pool built for serious laps and all-day lounging.

  • Dining that surprises

    From molecular tasting menus to market-style variety, choices span casual to haute.

  • Events next door

    Oasis Arena sits 0.1 km away for quick access to big shows and festivals.

Amenities

  • Five beach clubs with Balinese beds
  • Multi-use court for tennis, basketball, soccer
  • Blind tasting menu in total darkness
  • Wood-fired pizzas and pasta on a terrace
  • 24-hour room service plus stocked minibar
  • Five meters to Hotel Zone bus stop
These property details are summarized by AI

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Pyramid Ocean Front Room

A hotel room with a bed, bedside table, lamp, and a view of the ocean.

Pyramid Ocean Front Room

  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Pyramid Master Suite

A hotel room with a bed, a TV, a desk with fruit, and a view of the ocean.

Pyramid Master Suite

  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Room Standard with Sea View

Minibar (free items), in-room safe, blackout drapes

Room Standard with Sea View

  • Sea view
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Pyramid Standard

A hotel room with a bed, bedside table, TV, and a view of the outdoors.

Pyramid Standard

7.2 out of 10
Good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

A hotel room with a large bed, a desk, a television, and a view of the ocean.

Pyramid Ocean Front

7.0 out of 10
Good
(38 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Suite Pyramid Master

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dresser with drawers.

Suite Pyramid Junior

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

A hotel room with a bed, bedside table, TV, and a view of the ocean.

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive is near the airport and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Traveling with kids? Consider Xoximilco, or check out an event or a game at Oasis Arena. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichuptรฉ Lagoon
    3 min walk - 0.2 miles
  • The Museo Maya de Cancรบn sign with a clear sky and palm trees in the background.
    Maya Museum of Cancun
    9 min walk - 0.5 miles
  • A large fish sculpture in front of a building with the Aquaworld logo.
    Aquaworld
    10 min walk - 0.5 miles
  • A park with a fountain, palm trees, and a distant body of water under cloudy skies.
    Iberostar Cancun Golf Course
    13 min walk - 0.7 miles
  • Oasis Arena
    1 min walk - 0.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    17 min drive

Restaurants

  • Tun-kul
    9 min walk
  • Tatish Restaurant
    4 min walk
  • La Placita
    2 min walk
  • Havana Sports Bar
    1 min walk
  • Coffee & Me
    3 min walk

About this property

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

  • Upscale all-inclusive property by the sea
  • Consider a stay at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive and take advantage of a free breakfast buffet, 2 beach bars, and a poolside bar. This property is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Indulge in a facial, a manicure/pedicure, and a body treatment at Sensoria Spa, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball and basketball. Free WiFi in public areas is available to all guests, along with a grocery/convenience store and concerts and live shows.
  • Additional perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • An outdoor tennis court, a free beach club on site, and babysitting (surcharge)
    • Karaoke, ATM/banking services, and a billiards/pool table
  • Room features
  • All 320 rooms feature comforts such as air conditioning and free stocked minibars, as well as perks like safes and bathrobes.
  • Other amenities include:
    • Showers and hair dryers
    • 50-inch flat-screen TVs with cable channels
    • Childcare services, coffee/tea makers, and housekeeping

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and ร  la carte meals, snacks, and select beverages included
    • Basic alcoholic beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Land activities

    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AMโ€“8:00 PM.

How much does it cost to stay at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive on Sep 26, 2026 start from $276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, tennis, volleyball, and more.

Where is The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Oasis Arena and Iberostar Cancun Golf Course. Delfines Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive Reviews

7.4

Good

7.6

Cleanliness

7.6

Amenities

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 726 out of 1848 reviews
Rating 8 - Good. 370 out of 1848 reviews
Rating 6 - Okay. 303 out of 1848 reviews
Rating 4 - Poor. 185 out of 1848 reviews
Rating 2 - Terrible. 264 out of 1848 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Big resort. Large pool lots of green space. Rooms ok average a but dates
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful staff. Very friendly and the evening show was beautiful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very polite and helpful during my staff at the resort.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and all restaurants were super clean. All employees were very nice and accommodating
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing experience at Sakura Japanese Restaurant! ๐Ÿฃโœจ A special thank you to Laura for her amazing service and for making our visit even more memorable. โค๏ธ We absolutely loved the entire experience, especially the food and the incredible Black Sense dining experience. Everything was unique, exciting, and unforgettable! We highly recommend this experience and would definitely love to come back!
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The property is in need of renovation. Some of the pools have mold, and the overall infrastructure needs to be updated. The rooms require attention as well: the beds and pool towels need to be replaced. The sofas are so worn out that you can feel the frame when you sit downโ€”there is barely any cushioning left. The balcony chairs in the suites are dirty and old, and the balconies themselves were not clean. The place looks very nice in photos, but reality is a different story. On a positive note, the service and food were excellent. Also, some of the pools are okโ€”specifically the tiled ones.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day, the staff was super friendly and kind. Weโ€™re definitely coming back!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,outdoor pool was really cleaned. Restaurant food really good.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service
I got charged extra for adding my wife to the room! For 585$ !!!! This is crazy! I never had something like that! The room was hot- the Ac not working good The tv not working for other apps to watch movies on smart tv. The shower was horrible.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry nice
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin. When I arrived for checking the power was out but the receptionist failed to let me know and let me walk into hot dark room. They gave me an interim room which was such a downgrade compared to the SUITE that I had. They kept saying sorry for the inconvenience but I paid good money for the room I selected so I figured they would upgrade instead of downgrade. I spent my entire first day going back and forth with concierge trying to get better accommodations. They eventually upgraded me to a master suite and there were ants EVERYWHERE, the water was brown and I saw 2 roaches on my room!!! There were water leaks all over the hotel and I was borderline harassed every single day to go to a timeshare presentation. The best thing about the whole experience was the food and entertainment. Although I have a million and one issues, the staff was very friendly, the beach view was amazing and the spa was nice. Overall, I would not recommend.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. People very kind. Food excellent. Without hesitation my next trip to Cancun I will stay at Pyramid Hotel
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the ocean, Room very clean and the service is excellent.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! The food was great! And the pool was AMAZING!
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
old, pretty unkept, but friendly people and nice restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Restaurants were well varies. We loved Cayeres our favorite. Gourmet food. Abram chef #1 in cacun. Waitress very friendly and hopefully. Room was clean . AC not cooling properly.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pools were great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent staff, everyone was helpful and friendly
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not what we expected overall it was clean, pool areas where all nice too!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean is visible from every ocean front romm which i stayed in its truly ocean front resort with an incredible staff โค๏ธ ๐Ÿ‘ ๐Ÿ’™ they make you feel like family its safe diverse and extremely fun
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Food was decent, the aguas frescas at the buffet were the best! They have plenty of pools where they are not crowded. They have good restaurant options and experiences. Entertainment was good, something to do every night. The only bad thing is that they have timeshare sellers, they are not pushy but awkward.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaning, originally front desk staff was great. Not so great at the end of the trip. Overall a great experience.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great view of the ocean. The food was excellent. Many different restaurants to choose from. It wasn't just the buffet, although the buffet food was fabulous. The service was over the top. Waitstaff were very attentive and when we had an issue in the room, they were there immediately to fix.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean room was amazing. A bit old...sliding glass doors were very hard to operate. Room could have been a bit cleaner specifically the bathroom Everything else was amazing!! Highly recommend.
Stayed 7 nights in Feb 2026