Central Arizona Chalets

"First room had a smell but staff made it right. Food, location, drinks, and activities were outstanding. Would absolutely stay here again."

"Need to upgrade their pillows."

"Worst hotel ever!"

"I wish the rooms had bigger fridge and microwave. "

"There is no reason for anyone to stay here. When we arrived the staff at the desk were not helpful at all when I inquired about parking. All I wanted to know was there a lot she could recommend….the response was “the city of Phoenix has parking”. I asked again if she could recommend a nearby lot then she tells me there is one right behind their building. She seemed annoyed from the beginning. Our room was dirty. There was a crusty spot on the floor, stains on the bed as well as a lot of hair stuck to the sheets and pillows. The ceiling fan had so much dust on the blades that it was actually formed on both sides. The shower water kept going from warm to scalding hot. We literally stayed for 2 hours then left and got a room at the Hilton across the street. This place is not “boutique” it’s rundown and not maintained properly."

"We love how they have 7 pools. Staff are very helpful, breakfast buffet is also great. The only downside is that the staffs who drive the golf carts need to pay attention and not speed, especially at night, I almost got hit standing right next to our vehicle while holding my 1 year old."

"very nice suprisingly for the price"

"The room was clean. The property was quiet."

"We had to wait to check in -hoping for an early check in. They were to text us when a room was ready. We never received a text and had to go to the front desk to receive our room keys on our own. The resort was very nice and we would stay there again. "