|Origin Airport||General Mitchell Intl.|
|Destination Airport||Sky Harbor Intl.|
|Airlines Serving||Alaska Airlines, American Airlines, Delta, Frontier Airlines, United|
Staff very friendly. Need to eliminate seats that recline into a persons space. Need the equivalent of wall huggers.
Excellent experience. Great service comes from the top down. Super job in training your staff to realize what customer service is all about
Great service in fixing assigned seat issue!
Excellent flight and crew.
Don't like the fees added to secure seats for each flight. That added up to $160 for two people round trip!
Airlines don't allow to select seats unless we pay extra at checkin and alot random seats towards end of the plane since we donot pay extra. Suprisingly first half of the plan was empty as noone probably paid extra and every one was crammed in the rear end of the plane. In short airlines make us feel very bad about puschaing the economy class tickets and indirectly humiliate during checking process by not allowing to select a seat
Seats on the plane are uncomfortable for a three hour flight. No padding.
Plane to SMF delayed 2 hours
Frontier is basic but it was fine. Early arrival!